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What is Lateral?

Lateral introduces its innovative automation software tailored specifically for government and council operations, boasting features such as case management, credit control, debt recovery, CRM, and collections. Our central aim is to protect your most valuable asset: time. Acknowledging that time is limited, we envision a future where people can concentrate on tasks that demand creativity and insight, while repetitive functions are efficiently handled by automation. By improving the operational efficiency for a diverse range of enterprises, public organizations, legal practices, and other entities globally, we take over monotonous manual tasks and enhance system usability, thereby minimizing the time required for users to interact with the software. Lateral's adaptable platform offers a wide array of capabilities, providing sophisticated CRM and case management solutions specifically designed for the legal, governmental, and financial sectors, as well as contact centers and collections teams. Our workflow automation services aim to simplify and optimize processes, and our knowledgeable consultants are ready to support credit control, debt recovery, and enforcement strategies. Ultimately, Lateral enhances your organization's ability to boost productivity while effectively reducing operational hurdles, allowing for smoother workflows and more efficient resource allocation. This leads to an environment where innovation thrives as routine tasks are seamlessly managed by our state-of-the-art technology.

What is Debtcol Pro?

Debtcol Pro, created by Legal Interact, is a cutting-edge software solution designed to optimize and improve the debt collection processes for legal professionals facing difficult collections, as well as for debt agencies handling large volumes of soft collections. By converting typical challenges that impede recovery and reduce profitability into structured, automated workflows, it greatly enhances operational efficiency and ensures adherence to regulations. The software offers flexible and scalable workflows specifically for legal collections, allowing users to track court cases, manage judgments, and execute recovery actions while keeping detailed audit trails and accessing real-time performance metrics and timelines. For collection agencies, this platform automates both incoming and outgoing communications, effectively prioritizes accounts, and reduces inaccuracies through a queue-based system that caters to high-volume and compliant debt management. Moreover, Debtcol Pro facilitates automation of reminders and follow-ups through bulk messages, emails, and letters, permits personalized workflow configurations, and provides role-specific interfaces with stringent security protocols to safeguard sensitive data, ultimately boosting the organization's overall effectiveness. This all-encompassing strategy not only makes the collections process more straightforward but also equips users with essential tools for achieving better financial results and enhanced productivity. With its comprehensive features, Debtcol Pro stands out as an essential resource for those in the debt collection field.

Media

Media

Integrations Supported

Integrations Supported

Matter Manager
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Practice Manager
Winlaw

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Lateral Technology

Company Location

United Kingdom

Company Website

getlateral.com

Company Facts

Organization Name

Legal Interact

Date Founded

1982

Company Location

South Africa

Company Website

legalinteract.com/law-firms/debt-collections-2/

Categories and Features

Government

Not specified

Categories and Features

Debt Collection

Not specified

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