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What is Lateral?

Lateral introduces its innovative automation software tailored specifically for government and council operations, boasting features such as case management, credit control, debt recovery, CRM, and collections. Our central aim is to protect your most valuable asset: time. Acknowledging that time is limited, we envision a future where people can concentrate on tasks that demand creativity and insight, while repetitive functions are efficiently handled by automation. By improving the operational efficiency for a diverse range of enterprises, public organizations, legal practices, and other entities globally, we take over monotonous manual tasks and enhance system usability, thereby minimizing the time required for users to interact with the software. Lateral's adaptable platform offers a wide array of capabilities, providing sophisticated CRM and case management solutions specifically designed for the legal, governmental, and financial sectors, as well as contact centers and collections teams. Our workflow automation services aim to simplify and optimize processes, and our knowledgeable consultants are ready to support credit control, debt recovery, and enforcement strategies. Ultimately, Lateral enhances your organization's ability to boost productivity while effectively reducing operational hurdles, allowing for smoother workflows and more efficient resource allocation. This leads to an environment where innovation thrives as routine tasks are seamlessly managed by our state-of-the-art technology.

What is FOIAXpress?

As the emphasis on open governance and transparency increases, agencies are actively searching for effective strategies to improve the tracking and handling of FOIA requests, with the goal of fostering better citizen engagement. FOIAXpress, recognized as the leading software for FOIA request tracking and management in North America, has significantly altered the landscape by equipping FOIA, Privacy, and Open Government personnel, as well as various departmental staff, with tools to reduce the time allocated to administrative tasks, thus decreasing both the time and expenses linked to processing requests. Utilizing the eCase adaptive case management platform, FOIAXpress delivers a holistic and integrated solution that enables government agencies to manage the entire lifecycle of requests and appeals, starting from the initial inquiry to the eventual delivery of documents, while also addressing archiving and deletion in compliance with established agency retention guidelines. This forward-thinking strategy not only simplifies operational processes but also strengthens accountability and responsiveness to public inquiries, ensuring that agencies can better meet the needs of the communities they serve. Ultimately, the combination of efficiency and transparency offered by FOIAXpress leads to a more engaged and informed citizenry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Lateral Technology

Company Location

United Kingdom

Company Website

getlateral.com

Company Facts

Organization Name

OPEXUS

Company Location

United States

Company Website

www.opexustech.com/product/foiaxpress/

Categories and Features

Government

Not specified

Categories and Features

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