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What is Lateral?

Lateral introduces its innovative automation software tailored specifically for government and council operations, boasting features such as case management, credit control, debt recovery, CRM, and collections. Our central aim is to protect your most valuable asset: time. Acknowledging that time is limited, we envision a future where people can concentrate on tasks that demand creativity and insight, while repetitive functions are efficiently handled by automation. By improving the operational efficiency for a diverse range of enterprises, public organizations, legal practices, and other entities globally, we take over monotonous manual tasks and enhance system usability, thereby minimizing the time required for users to interact with the software. Lateral's adaptable platform offers a wide array of capabilities, providing sophisticated CRM and case management solutions specifically designed for the legal, governmental, and financial sectors, as well as contact centers and collections teams. Our workflow automation services aim to simplify and optimize processes, and our knowledgeable consultants are ready to support credit control, debt recovery, and enforcement strategies. Ultimately, Lateral enhances your organization's ability to boost productivity while effectively reducing operational hurdles, allowing for smoother workflows and more efficient resource allocation. This leads to an environment where innovation thrives as routine tasks are seamlessly managed by our state-of-the-art technology.

What is January?

January transforms the debt collection landscape by adopting a more empathetic and customer-focused approach. Our cutting-edge, technology-enabled platform not only boosts recovery rates but also ensures that both creditors and debtors thrive in their financial interactions. Clients who engage with January often see recovery rates that exceed the national benchmark. With our automated compliance safeguards, we effectively mitigate potential legal and reputational hazards. Additionally, borrowers are given the autonomy to resolve their debts in a manner that suits their individual circumstances. In contrast to many collection agencies that rely on human recollection to maneuver through intricate rules and regulations, we offer a comprehensive solution that systematically adheres to jurisdiction-specific guidelines, significantly reducing risks in a dynamic regulatory landscape. Our borrower-oriented digital strategy, paired with an advantageous contingency fee structure, allows January to achieve consistently higher gross and net recovery rates than our competitors, greatly enhancing the financial outcomes for our clients. This dedication to superior service positions January not only as a provider but also as a reliable ally in the journey of financial recovery, fostering lasting relationships built on trust and effectiveness. In this way, we contribute to reshaping the debt collection industry into something more positive and supportive.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Lateral Technology

Company Location

United Kingdom

Company Website

getlateral.com

Company Facts

Organization Name

January

Company Website

www.january.com

Categories and Features

Government

Not specified

Categories and Features

Debt Collection

Not specified

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