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What is LaunchNotes?

Establishing a central platform for communicating product changes is vital for success. By integrating your business approach with your release plan, you can provide exceptional user experiences while keeping users excited about every new feature. Spend more time emphasizing the value of the updates instead of getting bogged down by the complexities of the transition. It's important to ensure that your entire organization is aligned regarding release schedules, fostering anticipation among users for upcoming product improvements. Updates can be disseminated through various channels, including a publicly accessible webpage, your team's internal change log, or user-friendly in-app widgets. To enhance user engagement and satisfaction, create detailed launch announcements that incorporate rich text, images, GIFs, and other multimedia elements. Structure your updates by workstreams, versions, teams, or your organizational hierarchy to improve understanding. Tailor the distribution of notifications to preferred platforms like Slack, email, and more, ensuring that release information is easily attainable wherever it may be needed. This approach not only simplifies communication but also cultivates a culture of openness within your organization, ultimately leading to a more informed user base. In this way, you elevate the overall experience for users who rely on your products.

What is Canny?

Ensure that you capture every idea without letting them fall through the cracks by utilizing a specialized customer feedback tool that helps you gather, assess, and systematize responses. Determine the most favored features, categorize the feedback according to its significance and segments, and refine your intended use cases. Avoid the pitfall of developing unnecessary features by prioritizing feedback and requests based on their importance. Incorporate these insights into your project roadmap and connect seamlessly with project management platforms like Jira. Once you launch a feature, be sure to follow up with users automatically to maintain an open feedback loop. It's essential to keep your audience informed about your team's activities and to celebrate new feature releases as a way to foster engagement and interest. Regular communication not only strengthens your relationship with users but also encourages ongoing input and collaboration.

Media

Media

Integrations Supported

Slack
5X
Axis LMS
Azure DevOps
ClickUp
Discord
GitHub
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Make
Maven AGI
Motileo
Okta
OneLogin
Pabbly Connect
SureTriggers
Zendesk

Integrations Supported

Slack
5X
Axis LMS
Azure DevOps
ClickUp
Discord
GitHub
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Make
Maven AGI
Motileo
Okta
OneLogin
Pabbly Connect
SureTriggers
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LaunchNotes

Date Founded

2018

Company Location

United States

Company Website

www.launchnotes.com

Company Facts

Organization Name

Canny

Date Founded

2015

Company Location

United States

Company Website

canny.io

Categories and Features

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Popular Alternatives

Popular Alternatives