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What is Leena AI?

Leena AI serves as an intelligent HR assistant, delivering prompt answers to employee inquiries and enhancing their overall experience. Accessible across various platforms and communication channels, it features a consistent user interface designed to minimize confusion and optimize usability. The system supports concurrent communication among multiple employees, allowing for an effective exchange of information. Employees can engage without delays, asking questions and receiving responses in real time. Additionally, Leena AI fosters personalized interactions tailored to each individual, ensuring a more engaging experience. With robust security measures in place, Leena AI safeguards sensitive data from unauthorized access, providing peace of mind to both employees and employers alike. Ultimately, this AI assistant not only streamlines HR processes but also cultivates a more connected workplace environment.

What is LBi HR HelpDesk?

HR HelpDesk distinguishes itself as a leading software solution designed for automated management of HR cases and call tracking. Known as HR Case Management, this platform empowers human resources departments and service centers to manage employee inquiries efficiently, thus improving service delivery, optimizing workflows, and ensuring timely case resolution. With extensive experience in the HR software market, our committed team has a profound understanding of HR professionals' requirements, having worked alongside thousands to enhance our software offerings over time. This insight is crucial, allowing HR personnel to concentrate on strategic initiatives rather than getting overwhelmed by repetitive employee questions. By facilitating easy access to pertinent information, we significantly enhance the contribution of HR to the organization. Alleviating workplace frustration not only boosts employee engagement but also cultivates a more effective work environment. When employees can quickly locate the information they seek, they are more inclined to focus on their passions within their roles, which ultimately contributes to the overall success of the organization. As a result, the organization can experience improved retention rates and a stronger commitment from its workforce.

Media

Media

Integrations Supported

ADP Comprehensive Services
ADP Workforce Now
Google Hangouts
ManageEngine Endpoint Central
Microsoft Outlook
Microsoft Teams
Oracle PeopleSoft
SAP Store
SAP SuccessFactors
ServiceNow
Slack
Workday HCM

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$3 per user per month

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Leena AI

Date Founded

2018

Company Location

United States

Company Website

leena.ai/

Company Facts

Organization Name

LBi Software

Date Founded

1982

Company Location

United States

Company Website

www.lbisoftware.com

Categories and Features

AI Agents for HR

Not specified

AI Assistants

Not specified

AI HR

Not specified

AI IT Agents

Not specified

Employee Engagement

Benchmarking
Employee Guides
Employee Recognition
Feedback Management
Pulse Surveys

Employee Experience

Not specified

HR Case Management

Not specified

Human Resources

360 Degree Feedback
Attendance Management
Benefits Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Self Service Portal
Time & Attendance Management
Time Off Management
Timesheets

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HR Case Management

Not specified

Human Resources

360 Degree Feedback
Employee Database
Performance Management
Self Service Portal
Time & Attendance Management

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