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What is Legion?

The changing dynamics of workforce management introduce a range of challenges that call for fresh and inventive approaches. Outdated techniques, such as manual spreadsheets and legacy software, fall short of addressing the needs of today's workplaces. This is where the Legion WFM platform comes into play, offering a cloud-based, AI-enhanced solution that significantly improves user experience, garnering appreciation from employees. By transforming how staff engage with management tools, Legion WFM significantly boosts workforce efficiency. Leveraging machine learning, it produces highly accurate demand forecasts that optimize staffing levels, achieving an impressive accuracy rate of 98%. The platform utilizes diverse metrics—including revenue, transaction volumes, and customer foot traffic—to predict business demand, all while aligning with your unique labor model and staffing guidelines. With its automated forecasting capabilities that continuously adapt and learn from extensive datasets, Legion WFM not only enhances employee satisfaction but also contributes to customer attraction and retention. By improving productivity and engaging employees through its user-friendly tools, Legion WFM automates labor management processes, enabling businesses to focus on delivering outstanding service. Ultimately, selecting Legion WFM positions organizations to succeed in a highly competitive market, ensuring they are well-equipped to navigate future challenges. Additionally, its innovative features and adaptability make it a valuable investment for any forward-thinking company.

What is C1 Connected Experience (C1CX)?

C1 Connected Experience (C1CX) represents a transformative approach aimed at enhancing interactions among employees, customers, and technology by leveraging generative AI to accelerate automation and employing advanced collaboration tools to elevate work quality. With its advanced orchestration capabilities, C1CX allows organizations to seamlessly integrate these innovative features into their existing structures, facilitating modernization without the need to completely overhaul current technology investments, thus reducing associated risks. This thoughtful approach ensures smooth and integrated interactions across various channels and transitions, guaranteeing a uniform experience for all users. By tapping into the potential of C1 Ellyâ„¢, C1's enterprise AI platform, C1CX not only speeds up the adoption of automation but also drives significant business growth while boosting engagement for both employees and customers alike. In a rapidly changing digital environment, C1CX equips organizations with the necessary tools to maintain a competitive edge and adapt to evolving market demands effectively. Through this initiative, businesses can enhance their operational efficiency and foster a culture of innovation.

Media

Media

Integrations Supported

Agilysys InfoGenesis
BambooHR
Gusto
Paylocity
Revel Digital
SAP Cloud Platform
Snowflake
Square Card Reader
Vibe HCM
Workato
Workday Extend

Integrations Supported

Amazon Web Services (AWS)
C1 Elly
Dell APEX
Genesys Cloud CX
Google
IBM Cloud
Microsoft 365
Salesforce
VMware Cloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Legion

Date Founded

2016

Company Location

United States

Company Website

legion.co

Company Facts

Organization Name

C1

Date Founded

1993

Company Location

United States

Company Website

www.onec1.com/solutions/customer-experience

Categories and Features

Employee Engagement

Not specified

Employee Experience

Not specified

Legal Calendar

Not specified

Scheduling

Automated Scheduling
Multi-Location

Time Clock

Payroll Management
Reporting/Analytics

Workforce Management

Employee Lifecycle Management
Labor Projection

Categories and Features

Customer Experience

Not specified

Employee Experience

Not specified

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