Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Connecteam Reviews & Ratings
    10,601 Ratings
    Company Website
  • Paylocity Reviews & Ratings
    8,082 Ratings
    Company Website
  • Bridgit Reviews & Ratings
    80 Ratings
    Company Website
  • Haystack Reviews & Ratings
    283 Ratings
    Company Website
  • WorkTango Reviews & Ratings
    1,545 Ratings
    Company Website
  • ThriveSparrow Reviews & Ratings
    43 Ratings
    Company Website
  • Hubstaff Reviews & Ratings
    3,995 Ratings
    Company Website
  • iTacit Reviews & Ratings
    46 Ratings
    Company Website
  • Careerminds Reviews & Ratings
    46 Ratings
    Company Website
  • Paycom Reviews & Ratings
    8,504 Ratings
    Company Website

What is Legion?

The changing dynamics of workforce management introduce a range of challenges that call for fresh and inventive approaches. Outdated techniques, such as manual spreadsheets and legacy software, fall short of addressing the needs of today's workplaces. This is where the Legion WFM platform comes into play, offering a cloud-based, AI-enhanced solution that significantly improves user experience, garnering appreciation from employees. By transforming how staff engage with management tools, Legion WFM significantly boosts workforce efficiency. Leveraging machine learning, it produces highly accurate demand forecasts that optimize staffing levels, achieving an impressive accuracy rate of 98%. The platform utilizes diverse metrics—including revenue, transaction volumes, and customer foot traffic—to predict business demand, all while aligning with your unique labor model and staffing guidelines. With its automated forecasting capabilities that continuously adapt and learn from extensive datasets, Legion WFM not only enhances employee satisfaction but also contributes to customer attraction and retention. By improving productivity and engaging employees through its user-friendly tools, Legion WFM automates labor management processes, enabling businesses to focus on delivering outstanding service. Ultimately, selecting Legion WFM positions organizations to succeed in a highly competitive market, ensuring they are well-equipped to navigate future challenges. Additionally, its innovative features and adaptability make it a valuable investment for any forward-thinking company.

What is Globitel Workforce Management (WFM)?

Organizations can gain valuable insights into their agents' activities and the techniques employed to execute those tasks. Globitel’s Workforce Management software offers a sophisticated suite of tools aimed at improving productivity within call center environments while also enabling real-time compliance monitoring. This is achieved through the strategic optimization of workforce resources via accurate forecasting, resulting in the development of more efficient schedules. By aligning the availability of skilled agents with anticipated traffic patterns throughout the day, this method not only guarantees that service levels are upheld but also reduces underutilization, thus enhancing overall efficiency and ensuring agent satisfaction. In addition, Globitel's Workforce Management software features advanced modules designed for smarter workforce management, which include essential functions like scheduling, forecasting, real-time monitoring, and oversight of key operational metrics such as call volumes, handling times, and agent shifts. Moreover, the program's adaptability facilitates quick adjustments to meet varying demand, enabling call centers to respond effectively to any changes in circumstances. This comprehensive approach ultimately supports the continuous improvement of operational performance and service quality.

Media

Media

Integrations Supported

ADP GlobalView
Agilysys InfoGenesis
BambooHR
Gusto
Looker
NorthStar
Oracle Cloud Infrastructure
Paylocity
Revel Digital
SAP Cloud Platform
Snowflake
Square Card Reader
Vibe HCM
Workato
Workday Extend

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Legion

Date Founded

2016

Company Location

United States

Company Website

legion.co

Company Facts

Organization Name

Globitel

Date Founded

1996

Company Location

Jordan

Company Website

www.globitel.com/workforce-management/

Categories and Features

Employee Engagement

Not specified

Employee Experience

Not specified

Legal Calendar

Not specified

Scheduling

Automated Scheduling
Multi-Location

Time Clock

Payroll Management
Reporting/Analytics

Workforce Management

Employee Lifecycle Management
Labor Projection

Categories and Features

Workforce Management

Budgeting & Forecasting
Employee Lifecycle Management
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance

Popular Alternatives

WorkForce Suite Reviews & Ratings

WorkForce Suite

WorkForce Software

Popular Alternatives

Crew Reviews & Ratings

Crew

Spearamus
WorkforceHub Reviews & Ratings

WorkforceHub

Swipeclock
Globitel E-911 Reviews & Ratings

Globitel E-911

Globitel