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What is Lekhha?

Lekhha acts as an all-encompassing platform for enterprises aiming to harness technology across various operational dimensions, such as overseeing purchase orders, sales orders, inventory management, invoicing, and online payment collection, while also monitoring the progress of picking, packing, and delivery. In addition to these features, it enables businesses to create a digital footprint by managing and sharing product catalogs and efficiently handling customer orders obtained through online channels. The platform enhances point-of-sale functionalities by facilitating online payment receipts and integrates effortlessly with logistics and shipping services to guarantee prompt home delivery of sales orders. It also provides support for order cancellations and refunds, oversees cash registers for both customers and suppliers engaging in cash transactions, and delivers in-depth reporting capabilities at various levels. Moreover, Lekhha guarantees role-specific access for team members and can optimize particular business workflows, such as centralized purchasing, allocation requests, quotation monitoring, and stock transfer orders, thereby boosting overall efficiency and operational productivity. This comprehensive strategy not only simplifies daily management tasks but also equips businesses with the tools necessary to thrive in a competitive market, ultimately fostering sustainable growth and innovation.

What is CSOne?

CSOne's customer service solutions significantly improve the effectiveness of your support operations. Each interaction with your call center is carefully recorded and monitored from start to finish, capturing vital details such as the customer's name, location, and equipment, as well as the specifics of their inquiry. Moreover, CSOne’s online calendar enhances the visibility of your technicians' schedules. Technicians are promptly notified via email when new tasks are assigned, ensuring they address customer needs without delay. The platform manages a variety of field service tasks, including initial assessments and repairs on-site. Users can easily create repair quotes and service reports using a mobile printer, which speeds up transaction times. In addition, CSOne efficiently manages the entire sales process, including creating quotations, processing sales orders, handling deliveries, managing billing, and collecting payments. By organizing documentation that caters to specific business cases, it simplifies the tracking of task statuses, making it easy to identify pending tasks and quotes that need to be sent out. This all-encompassing strategy not only optimizes operations but also elevates customer satisfaction through prompt and effective service delivery, ultimately fostering long-term client relationships.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

₹138/month
Free Trial Offered?
Free Version

Pricing Information

$240 per 3 users per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lekhha

Date Founded

2021

Company Location

India

Company Website

lekhha.com

Company Facts

Organization Name

Libran Business Systems

Company Location

United States

Company Website

csone.biz/en/

Categories and Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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