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What is Leverice?

Leverice serves as a comprehensive messaging platform that unifies messaging, collaboration, and business workflows into a single framework. It effectively connects with widely-used tools like Zoom, Jira, GitHub, Jenkins, and TeamCity, ensuring a smooth user experience. The platform features an innovative channel tree that keeps all communications neatly organized. By adopting Leverice, teams can significantly improve their collaborative efforts, resulting in a marked increase in overall productivity. Studies show that individuals typically require around 25 minutes to regain focus after being distracted, and teams often struggle with channels overflowing with 90% irrelevant discussions while sifting through to find the crucial 10% of information. Leverice addresses this issue by channeling unrelated messages into designated areas, which helps streamline communication and maintain a focused flow of relevant information. Moreover, team members have the ability to selectively involve participants in discussions within new channels, minimizing distractions for those not directly engaged. This thoughtful strategy not only boosts productivity but also cultivates a more concentrated and effective communication atmosphere. As a result, Leverice empowers teams to work smarter, fostering a more productive and harmonious work environment.

What is DEEP.assist?

Our DEEP.assist solution is specifically crafted for enhancing customer support and IT service management. It begins with a customized message that DEEP.assist analyzes to extract vital details, streamlining operational processes. For communication avenues like email and fax, we can achieve complete automation, reaching up to 100% efficiency. Conversely, in direct channels such as phone calls or live chats, DEEP.assist offers live support to agents, ensuring that all customer inquiries—regardless of their intricacy—are effectively understood across every communication platform. This advanced capability allows us to reduce the overall expenses related to customer interactions in your organization by 30% to 50%. Are there any questions you would like to ask? Our product significantly improves essential performance metrics in customer support by accurately interpreting every customer message, no matter the medium or wording used. The positive effects on your key indicators are considerable. Additionally, understanding the subtleties of customer communication creates numerous opportunities for enhancement and innovation that can drive your business forward. Ultimately, this transformative approach to customer interactions can redefine the way organizations engage with their clients.

Media

Media

Integrations Supported

GitHub
Jenkins
Jira
Zoom

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Leverice

Company Location

United States

Company Website

leverice.com

Company Facts

Organization Name

DeepSearch

Company Location

Austria

Company Website

www.deepsearch.at/product/

Categories and Features

Collaboration

Not specified

Team Chat

Not specified

Team Communication

Not specified

Categories and Features

Customer Service

Knowledge Base

Data Analysis

Text Analytics

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