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What is Lexer?

Lexer serves as a Customer Data & Experience Platform that empowers brands such as Quiksilver, Igloo, Nine West, Rip Curl, and Supergoop! to enhance customer engagement and generate additional sales. Distinguished as the sole CDP tailored for the retail sector, Lexer synthesizes customer data from various systems into a cohesive overview and enhances it with predictive analytics, third-party data, and tailored surveys. Functioning as a comprehensive central hub for marketing, e-commerce, retail, and customer service, Lexer allows diverse teams to independently access customer insights, segment audiences effectively, orchestrate personalized marketing campaigns, enhance service quality, and evaluate performance against vital metrics and business KPIs. With a rare level of dedication and support in the SaaS field, our Success team equips clients with the technical skills, process efficiency, and transformative mindset required to unlock the full potential of Lexer. Lexer has demonstrated impressive results, including a 15x increase in campaign revenue compared to benchmarks for Rip Curl, an astonishing 600% ROI for total campaign performance reported by Wondercide, a 50% reduction in acquisition costs for Black Diamond, a fivefold increase in revenue from paid channels for Brand Collective, and a remarkable up to 270% improvement in email engagement for Harris Scarfe. These success stories exemplify the measurable impact Lexer can have on retail brands, reinforcing its position as an essential tool for driving growth and enhancing customer relationships.

What is Amperity?

Created to provide effective and scalable identity resolution, Amperity's platform realizes the goal of a comprehensive customer 360 framework. Through a pioneering approach to large-scale identity resolution, see how we have revolutionized the manner in which brands utilize customer information. Transform raw customer data into a catalyst for your marketing, analytics, and IT strategies. Sidestep the challenges of data management and the confusion of intricate queries. Attain accurate, impactful insights that can be shared across your entire organization. Our system, prioritizing speed, scalability, and security, adeptly handles vast datasets while maintaining user privacy. Our dedicated teams work alongside you to ensure returns that can reach as high as tenfold your original investment. Designed to function as a CDP for the whole organization, it is accessible to all users and offers smooth integration with a variety of tools. This approach not only streamlines chaotic data but also enables swift application, thereby amplifying its value. Witness unmatched value and professional support, driven by our unique, AI-powered Customer 360 features. Additionally, our dedication to continuous improvement guarantees that your organization remains at the forefront of the industry, empowering you with the necessary tools to thrive in an ever-evolving market.

Media

Media

Integrations Supported

Attentive
BigCommerce
Braze
Domo
Emarsys
Google Ads
HubSpot CRM
HubSpot Customer Platform
InMoment
Lightspeed Retail
LinkedIn
Mailchimp
MyGuestlist
Shopify
Vero
X (Twitter)
commercetools
me&u

Integrations Supported

Attentive
Canopy

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

On-Site Training

Company Facts

Organization Name

Lexer

Date Founded

2008

Company Location

Australia

Company Website

lexer.io

Company Facts

Organization Name

Amperity

Date Founded

2016

Company Location

United States

Company Website

amperity.com

Categories and Features

Audience Intelligence

Not specified

Clienteling

Not specified

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Identity Resolution

Not specified

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Personalization

Not specified

Predictive Analytics

Not specified

Retail Analytics

Not specified

Retail Intelligence

Not specified

Categories and Features

Customer Data Platforms (CDP)

Customer Profiles
Customer Segmentation
Data Integration
Personalization

Customer Intelligence

Not specified

Identity Resolution

Not specified

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