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What is Lighthouse?

Every shift brings its own set of challenges in maintaining high standards of service. By employing our mobile workforce management tool, Lighthouse, you can access real-time data to confirm that each team member is positioned appropriately. This software enables you to track the advancement of cleaning tasks and observe the execution of rotation loops and guard tours as they happen. Additionally, ongoing reporting plays a crucial role in upholding compliance with risk management protocols, aids in defense against potential liabilities, and identifies areas where efficiency can be enhanced. Specifically tailored for premier security, cleaning, and facilities management companies operating in North America and the APAC region, Lighthouse is designed for organizations managing extensive teams and resources across multiple sites. With a current and comprehensive overview of all field operations, you can ensure that your teams remain attentive and productive. Immediate alerts concerning incidents, anomalies, and overlooked tasks facilitate swift action to address unexpected issues, thereby maintaining seamless operations at all times. This heightened level of supervision not only bolsters accountability but also significantly improves the quality of service delivery, creating a more reliable experience for clients. Ultimately, the Lighthouse system empowers organizations to achieve better outcomes in service management and operational excellence.

What is Lighthouse?

Lighthouse is an advanced hotel revenue intelligence platform designed for modern hospitality businesses. It unifies market data, pricing intelligence, demand forecasting, and performance analytics in one centralized system. Hotels use Lighthouse to gain forward-looking insights that improve forecasting accuracy and revenue planning. The platform tracks competitive pricing across hundreds of thousands of hotels worldwide. Benchmarking tools allow properties to measure performance against competitors using key KPIs. Lighthouse helps hotels detect and fix parity issues to protect rate integrity across all channels. AI-driven personalization enhances direct booking performance and guest conversion. Automated tools like AI receptionists ensure no booking opportunity is missed, even outside business hours. Real-time dashboards transform complex data into clear, actionable insights. Lighthouse supports independent hotels, chains, and large portfolios across global markets. Backed by industry-leading data scale and reliability, the platform delivers trusted intelligence at speed. Lighthouse helps hotels work smarter, move faster, and maximize revenue potential.

Media

Media

Integrations Supported

BookLogic
FairPlanner
HotelConnect
Hotellab
IDeaS G3 RMS
LodgIQ
MyForecast
PickupTracking
RoomPriceGenie
RoomRaccoon
Runnr.ai
happyhotel
protel MICE

Integrations Supported

BookLogic
FairPlanner
HotelConnect
Hotellab
IDeaS G3 RMS
LodgIQ
MyForecast
PickupTracking
RoomPriceGenie
RoomRaccoon
Runnr.ai
happyhotel
protel MICE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TEAM Software by WorkWave

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/lighthouse/

Company Facts

Organization Name

Lighthouse

Date Founded

2012

Company Location

United Kingdom

Company Website

www.mylighthouse.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Pricing Optimization

Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning

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