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What is LinkedChat?

Connect with your website visitors using your favorite chat platforms such as Slack, HipChat, or Telegram, which helps streamline client communications in a familiar space. This modern solution offers a wealth of customization options, allowing you to personalize the experience to reflect your brand’s essence. Additionally, multiple team members can engage in conversations with clients, boosting collaboration and quickening responses. LinkedChat integrates effortlessly with Slack, HipChat, and Telegram, making it easy to interact with website visitors through your current accounts. The system filters incoming messages to ensure you only see relevant inquiries, prioritizing authentic interactions from your audience. Every message you convey through Slack, HipChat, or Telegram is instantly delivered to your visitors in real-time via the LinkedChat widget on your website. To help your brand make a strong impression, we provide extensive options for customizing every element of your chat widget, such as colors, fonts, and images, crafting a unique user experience that aligns seamlessly with your brand’s aspirations. By implementing this cohesive communication approach, you can cultivate deeper connections with clients while ensuring a unified brand identity across all interactions. This ultimately leads to enhanced customer satisfaction and loyalty, further solidifying your position in the market.

What is CareColl?

Tailor your widget to embody your unique style or complement your site's design seamlessly. By employing proactive chat triggers, you can turn casual browsers into prospective customers, thereby enhancing your sales efforts through automated messages triggered by specific user behaviors. Our conditional loading feature allows you to strategically enable the live chat widget in the most critical areas of your site. Furthermore, an efficient offline messaging tool empowers visitors to send you messages and attach files, even when you are not available for a chat session. Users also have the option to conveniently email themselves a transcript of their conversation directly through the widget. Operators have the ability to monitor visitors' navigation paths in real-time within the chat interface, with their complete journey stored in chat history for future reference. To further streamline customer service, a comprehensive email client is integrated for representatives managing individual email queries, ensuring fluid communication and improved support experiences for both customers and agents. This combination of features not only enhances visitor engagement but also fosters a more personalized interaction with your audience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$10 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

LinkedChat

Date Founded

2015

Company Location

Malaysia

Company Website

linked.chat

Company Facts

Organization Name

Intellial Solutions

Date Founded

2011

Company Location

India

Company Website

www.intellial.com

Categories and Features

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

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