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What is Live Access?
Guests who bring value to your events warrant a personalized experience that conventional ticketing systems often fail to provide. With Live Access, you can effectively handle each request, leading to decreased anxiety and heightened guest satisfaction. Improve your guests' enjoyment with tailored communications, an easily accessible guest list portal, and diverse options for managing tour settlements, all while prioritizing security. The robust interface of Live Access allows you to generate detailed service fee reports for the entire tour, facilitating weekly financial reconciliations with your label. Thanks to the real-time online portal, your guests will be able to track their ticket status well in advance of arriving at the box office. Move beyond outdated box office practices and eliminate the pitfalls of unreliable order forms. Offer exceptional service to your guests and provide a dedicated solution for friends, family, and internal ticketing, ensuring that each attendee feels like a VIP. You can effortlessly navigate an enhanced spreadsheet to adjust data, compile reports, and enjoy a comprehensive view of your ticketing operations throughout the tour, guaranteeing that every aspect is meticulously managed. By choosing this modern strategy, you not only streamline your processes but also significantly enhance the overall experience for your guests, making every event unforgettable. Additionally, incorporating these innovative elements can foster deeper connections with your audience, ensuring they leave with lasting memories.
What is Genuyn?
Engage your visitors in a compelling way that mirrors the allure of a captivating film, by incorporating a chatbot and a Messenger web widget on your hotel’s website to foster interaction with potential guests. By recognizing who visits your site, you can create a seamless line of communication that persists even after they leave the page, turning inquiries into bookings and freeing up your staff while simultaneously increasing Direct Bookings. As soon as a guest books a room, gather insights about them, regardless of how they made the reservation, and assess their preferences and interests to build a relationship before their stay; for instance, you might send a wine tour offer to an enthusiast or complimentary gallery tickets to an art lover. Connect with your guests in real-time through popular social messaging platforms like Facebook Messenger, WhatsApp, and SMS, allowing you to promptly address their questions, resolve issues, and enhance their experience with personalized touches. It’s noteworthy that 13% of chat interactions lead to Direct Bookings, underscoring the power of tailored communication, and by fostering this relationship, you can encourage repeat visits and cultivate lasting loyalty among your guests. Ultimately, these strategies not only elevate guest satisfaction but also contribute significantly to the overall reputation and success of your hotel.
Integrations Supported
Google Business Messages
API Availability
Has API
API Availability
Has API
Pricing Information
$59.99 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Eventric
Date Founded
2001
Company Location
United States
Company Website
www.eventric.com/live-access/
Company Facts
Organization Name
Genuyn
Date Founded
2017
Company Location
United Kingdom
Company Website
genuyn.com
Categories and Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets