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What is Liveoak?

Our mission is to assist businesses in building trust, accelerating deal closures, and transforming customers into enthusiastic advocates for their brand. Liveoak serves as a virtual platform that fosters customer engagement while offering unique products and services not found anywhere else. With its cloud-based capabilities, Liveoak seamlessly combines top-tier video conferencing, screen sharing, data and ID capture, collaborative forms, and eSignature functions, enabling your teams to deliver exceptional customer service. Additionally, to comply with regulatory standards, every session's activity and data can be monitored and archived by all participants involved. Your customer-facing teams are equipped to provide support at every phase of the interaction through online screen sharing and collaborative video conferencing. This encourages customers to work alongside your team members, ensuring that all forms are filled out and edited with precision, ultimately enhancing the overall customer experience.

What is DocMagic?

Our innovative digital solutions aim to enhance the mortgage experience at every phase of the journey. These tools are tailored for a diverse range of users, including investors, lenders, settlement service providers, and borrowers alike. A standout feature is our streamlined digital platform, which offers a seamless, efficient, compliant, and entirely paperless environment for eClosings. This approach not only boosts data integrity and document accuracy but also enables loans to be finalized more quickly with reduced errors and omissions. Users can conveniently eSign or eNotarize documents from virtually anywhere, ensuring greater control and accountability throughout the mortgage loan process. Maintaining continuous compliance can significantly influence tolerance levels, calculation reconciliations, and mitigate potential RESPA and TRID issues. The era of digital mortgages has arrived—empower your borrowers by utilizing their smartphones to keep them actively engaged throughout the loan process, thereby enhancing their overall experience. This engagement not only improves satisfaction but also fosters a more efficient workflow for all parties involved.

Media

Media

Integrations Supported

AtClose
BeSmartee
Docusign
Floify
LendingPad
MortgageHippo
NotaryCam
Okta

Integrations Supported

AtClose
BeSmartee
Docusign
Floify
LendingPad
MortgageHippo
NotaryCam
Okta

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Liveoak Technologies

Date Founded

2014

Company Location

United States

Company Website

www.liveoak.net

Company Facts

Organization Name

DocMagic

Date Founded

1987

Company Location

United States

Company Website

docmagic.com

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Digital Signature

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Digital Signature

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Document Generation

Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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