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What is Loandock?

Loandock is an innovative platform powered by AI, specifically crafted for mortgage processing, aimed at independent mortgage banks, brokers, and loan officers managing their own files. The platform features an intelligent assistant named Clara, which integrates effortlessly with clients' existing loan origination systems and lender portals to compile comprehensive loan packages, gather and verify essential documents, pre-underwrite files, submit them to lenders, and manage any conditions that may arise throughout the process. Clara takes the initiative to communicate with borrowers and various third parties, including title companies, insurance firms, employers, homeowners associations, servicers, and payoff entities, utilizing text and email for efficient correspondence. With meticulous attention to detail, she checks submitted documents against specific requirements, prompts users for necessary corrections, and organizes materials according to relevant conditions. In cases where human judgment is required, inquiries are escalated to the client’s processing team, while lender underwriters maintain the authority for credit decisions and the final clearance of any conditions. Furthermore, processors can engage with Clara across multiple platforms, including Slack, Microsoft Teams, email, text, or through the Loandock dashboard, which significantly boosts their operational efficiency. This comprehensive support system guarantees a smoother and more streamlined mortgage processing experience for all participants involved, ultimately contributing to enhanced productivity and client satisfaction.

What is HES LoanBox?

HES LoanBox is a comprehensive SaaS lending platform engineered to transform traditional loan operations into fast, digital, and intelligent workflows. It supports lenders with a white-label platform, enabling them to provide borrowers with frictionless online applications, mobile access, and omnichannel interactions. Borrower verification is accelerated through biometric checks, instant KYC, and automated scoring, reducing approval times to minutes while maintaining regulatory compliance. A unified borrower portal gives clients full visibility into loan terms, schedules, outstanding balances, and application history, improving transparency and satisfaction. Back-office teams gain powerful tools for managing loan lifecycles, monitoring transactions, adjusting calculation logic, and customizing credit products as markets evolve. AI-driven decisioning identifies high-risk borrowers early, enhances portfolio performance, and supports smarter credit strategies. LoanBox’s automation engine reduces repetitive tasks, optimizes staffing, and minimizes human error—significantly speeding up processing times. With integrated workflows, digital signatures, role-based permissions, and automated debt collection strategies, the platform scales seamlessly for high-volume lenders. It is flexible enough to support diverse lending segments including BNPL, trade finance, factoring, payday lending, mortgage products, and commercial credit. Globally trusted and ISO/IEC 27001-certified, HES LoanBox delivers future-ready lending infrastructure for institutions aiming to grow efficiently and sustainably.

Media

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Integrations Supported

ARIVE
Encompass
LendingPad
Microsoft Teams
Slack

Integrations Supported

Docusign
Mailchimp
Microsoft Excel
Plaid
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Stripe
VoPay

API Availability

API Availability

Has API

Pricing Information

Pricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Loandock

Company Website

www.loandock.com

Company Facts

Organization Name

HES FinTech

Date Founded

2012

Company Location

Lithuania

Company Website

hesfintech.com/platform/

Categories and Features

AI Lending

Not specified

Mortgage and Loans

Not specified

Categories and Features

AI Lending

Not specified

Commercial Loan

Asset Management
Audit Trail
Complex Debt Structures
Dashboard
Document Management
Exposure Management
Lead Management
Pipeline Management
Risk Management
Trend Analysis

Loan Management

Not specified

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Loan Servicing

Accounting Management
Amortization Schedule
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collateral Tracking
Collections Management
Compliance Management
Construction Loans
Customer Database
Fee Management
Investor Management
Loan Processing
Student Loans

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