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What is Loandock?

Loandock is an innovative platform powered by AI, specifically crafted for mortgage processing, aimed at independent mortgage banks, brokers, and loan officers managing their own files. The platform features an intelligent assistant named Clara, which integrates effortlessly with clients' existing loan origination systems and lender portals to compile comprehensive loan packages, gather and verify essential documents, pre-underwrite files, submit them to lenders, and manage any conditions that may arise throughout the process. Clara takes the initiative to communicate with borrowers and various third parties, including title companies, insurance firms, employers, homeowners associations, servicers, and payoff entities, utilizing text and email for efficient correspondence. With meticulous attention to detail, she checks submitted documents against specific requirements, prompts users for necessary corrections, and organizes materials according to relevant conditions. In cases where human judgment is required, inquiries are escalated to the client’s processing team, while lender underwriters maintain the authority for credit decisions and the final clearance of any conditions. Furthermore, processors can engage with Clara across multiple platforms, including Slack, Microsoft Teams, email, text, or through the Loandock dashboard, which significantly boosts their operational efficiency. This comprehensive support system guarantees a smoother and more streamlined mortgage processing experience for all participants involved, ultimately contributing to enhanced productivity and client satisfaction.

What is LO.ai?

Tavant’s Touchless Lending® LO.ai is an innovative AI-powered automation platform that transforms mortgage lending by empowering loan officers and borrowers through advanced generative AI and compliance-focused technology. LO.ai minimizes costs and pipeline fallout by automating repetitive tasks and providing loan officers with real-time AI coaching, including message suggestions, interactive engagement tools, and detailed borrower data summaries captured during live conversations. The platform features a comprehensive engagement representative workflow that securely connects loan officers and borrowers via mobile devices, ensuring smooth communication with secure OTP authentication. Borrowers gain access to interactive calculators, video knowledge artifacts, and other educational resources to better understand loan options and make informed decisions. LO.ai supports touchless lending experiences by streamlining data collection, document submission, and personalized loan exploration at critical application stages. Its compliance-driven AI ensures that all automation respects regulatory requirements, safeguarding sensitive financial data and maintaining trust. The system is designed to integrate seamlessly into existing lending operations, providing a unified workbench for loan officers that combines coaching, engagement, and data management. Tavant’s platform enhances borrower experience and loan officer efficiency, boosting mortgage conversion rates and customer satisfaction. With its focus on augmenting human expertise, LO.ai frees loan officers to focus on complex cases while AI handles routine tasks. Overall, Touchless Lending® LO.ai represents the future of mortgage lending by blending AI innovation with responsible automation.

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Integrations Supported

ARIVE
Encompass
LendingPad
Microsoft Teams
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.

Pricing Information

$5000
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Webinars

Company Facts

Organization Name

Loandock

Company Website

www.loandock.com

Company Facts

Organization Name

Tavant

Date Founded

2001

Company Location

United States

Company Website

tavant.com/products/lo.ai/

Categories and Features

AI Lending

Not specified

Mortgage and Loans

Not specified

Categories and Features

AI Lending

Not specified

Loan Management

Not specified

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