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What is LobbyWorks?

The LobbyWorks Visitor Management Suite greatly enhances your investment in access control and perimeter security by providing a simple and effective way to register, badge, and oversee visitors. It allows for the generation of detailed visitor traffic reports while maintaining security protocols for both guests and contractors. With its powerful yet adaptable features, LobbyWorks caters effectively to both small-scale applications with the Express Edition and larger network installations using the Premier Edition. The various system configurations make it possible to tailor the visitor management system to meet your individual needs. Visitor registration is both swift and intuitive, conducted either at a security checkpoint or through an optional self-registration kiosk. Once a visitor arrives, LobbyWorks efficiently scans their photo ID or business card, quickly checks whether they are expected or have visited before, and verifies they are not listed on any watch list. This efficient process not only bolsters security but also enhances the overall experience for staff and visitors, ensuring a smooth and pleasant interaction at the facility. Ultimately, LobbyWorks serves as a vital tool for organizations aiming to streamline their visitor management while prioritizing safety.

What is LobbyCentral?

There is no requirement for installation or ongoing upkeep; merely a web browser and internet access are necessary. Users can customize a range of settings, including visit reasons, queue management, locations, custom fields, and kiosk languages, among others. These self-service kiosks work seamlessly with PCs, mobile tablets, and iPads, making them perfect for reception-less lobbies. A key feature known as ExpressLobby™ is integrated into LobbyCentral, allowing customers to check in using only their mobile devices, ensuring a contactless experience. By filling out an online form, customers can easily request a callback for their inquiries or issues, eliminating the frustration of long hold times. Furthermore, customers can book appointments online by selecting from a variety of available dates and times. The utilization of ExpressLobby enables customers to check in efficiently without having to enter your facility physically, thus optimizing the entire process. This forward-thinking strategy not only improves the customer experience but also alleviates crowding in lobby spaces, facilitating a more pleasant environment for everyone. Embracing such technology can significantly enhance overall operational efficiency and satisfaction.

Media

Media

Integrations Supported

Microsoft Entra ID

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$70 per month

Supported Platforms

Windows

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Honeywell

Company Location

United States

Company Website

www.security.honeywell.com/product-repository/lobbyworks-vms

Company Facts

Organization Name

Fuhr Software

Date Founded

2004

Company Location

United States

Company Website

www.thinkfsi.com

Categories and Features

Visitor Management

Not specified

Categories and Features

Customer Service

Alerts / Escalation
Live Chat
Self Service Portal

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