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What is LocalContacts?

Utilize our automated solution to create, manage, and benefit from a comprehensive customer database that simplifies contact organization, enhances tracking of your most valuable clients, and provides personalized experiences to ensure you remain unforgettable. Notably, it's worth considering that just 20% of your customers can account for 80% of your revenue, underscoring the necessity of refining your outreach efforts and maximizing income through effective customer data management. By recognizing and engaging with your key clientele through tailored communication, you can nurture long-lasting relationships that ultimately support your business growth. LocalContacts presents an array of features aimed at improving customer interactions while fostering database expansion via multiple engagement channels. Our dedicated support teams are here to assist you throughout your journey, ensuring your path to success is smooth and achievable. With a focus on personalization, you can customize every aspect, from your messaging to your overall branding strategy. Our advanced, user-friendly cloud-based dashboard not only streamlines the collection of customer data but also equips you with tools for performance tracking and analysis. In today’s competitive landscape, prioritizing your most influential customers is essential for ongoing success and profitability, making our solution a valuable asset for your business. As you implement these strategies, you will likely see an increase in customer loyalty and satisfaction, further driving your revenue growth.

What is CrossEngage?

CrossEngage empowers businesses to forge enduring and meaningful relationships with their customers. Through its innovative Customer Data and Prediction Platform, brands can efficiently pinpoint, prioritize, and engage their target customer segments. By utilizing artificial intelligence and a predictive customer relationship management system, this software as a service (SaaS) solution assesses the financial implications and urgency of connecting with customers. As a result, businesses can deliver more tailored and impactful customer experiences, ultimately boosting customer lifetime value and return on investment, while fostering loyalty and satisfaction among their clientele.

Media

Media

Integrations Supported

ActiveCampaign
Emarsys
Facebook
Gmail
Google Analytics
Instagram
Lob
Mailchimp Transactional Email (Mandrill)
Mailgun
Mailjet
OneSignal
Optimizely One
SendGrid
Twilio
minubo
optilyz

Integrations Supported

ActiveCampaign
Emarsys
Facebook
Gmail
Google Analytics
Instagram
Lob
Mailchimp Transactional Email (Mandrill)
Mailgun
Mailjet
OneSignal
Optimizely One
SendGrid
Twilio
minubo
optilyz

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OneLocal

Date Founded

2013

Company Location

Canada

Company Website

info.onelocal.com/referralmagic

Company Facts

Organization Name

CrossEngage

Date Founded

2015

Company Location

Germany

Company Website

www.crossengage.io

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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