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What is Locobuzz?

Step into the Next Era of Customer Experience! Our innovative technology platform is designed to help you attract, retain, and delight your clientele. By harnessing the power of AI, analytics, big data, and automation, we enhance your customer interactions. Utilize our ORM services for social media listening to connect with your audience in real-time and gain valuable insights. With our advanced AI technology, you can seamlessly manage your online presence across various social media platforms. All your digital requirements can be addressed from a single hub. Our comprehensive digital command center provides you with a clear view of customer conversations. You can cultivate leads, oversee campaigns, and experience an unmatched level of brand engagement. Intelligent bots facilitate swift communication with consumers, fostering stronger connections. This AI-powered tool not only aids in precision marketing but also plays a vital role in building lasting relationships with your customers, ensuring they feel valued and understood. Ultimately, we empower you to elevate your customer experience to unmatched heights.

What is Commetric?

In the past, companies often shunned attention in order to protect their reputation. Yet today, in a market where products and services frequently blend together, maintaining a strong reputation is crucial. Commetric Media Monitoring allows you to take charge of your narrative and effectively reduce potential reputation risks. Our service offers immediate monitoring during every stage of a crisis, ensuring you are prepared to safeguard your brand’s reputation. We delve into competitor analysis, providing valuable insights that can strengthen your public relations tactics across various markets and regions. Additionally, we keep you updated on changes within your industry by tracking key stakeholders, including regulatory bodies, influencers, suppliers, and customers. As the complexities of media relations grow, we also keep an eye on trending stories in different publications, helping you develop engaging narratives that attract the interest of influential journalists and media outlets. This proactive strategy not only enhances your brand's visibility but also cultivates a stronger relationship with your audience, ultimately leading to greater trust and loyalty. In a rapidly evolving environment, adapting and responding to these dynamics is essential for long-term success.

Media

Media

Integrations Supported

Quickwork

Integrations Supported

Quickwork

API Availability

Has API

API Availability

Has API

Pricing Information

$300/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Locobuzz

Date Founded

2015

Company Location

India

Company Website

www.locobuzz.com

Company Facts

Organization Name

Commetric

Date Founded

2005

Company Location

United Kingdom

Company Website

commetric.com/expertise/media-monitoring/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

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