Heap Reviews & Ratings

Heap

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 3 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is LogRocket?

LogRocket integrates session replay and performance tracking alongside product analytics, enabling software development teams to craft an optimal product experience that meets user needs effectively. This holistic approach allows for a deeper understanding of user interactions and software performance.

What is Heap?

Heap stands out as a comprehensive digital analytics solution that enables businesses to gain a deep understanding of their customers' journeys. By effectively monitoring all user activities across both web and mobile platforms, Heap provides actionable insights designed to boost conversion rates, enhance customer loyalty, and improve overall user satisfaction. Through the application of advanced data science methodologies, the platform identifies friction points and opportunities for growth, empowering organizations to make prompt, informed decisions based on data. With powerful features such as session replays, heatmaps, and AI-driven insights, Heap equips companies to scrutinize and optimize user interactions at every step. This integrated strategy not only helps organizations adapt to changing customer demands but also fosters a culture of continuous improvement and innovation within their teams. By leveraging such insights, businesses can stay ahead of market trends and maintain a competitive edge.

Media

Media

Integrations Supported

Stackpile
Userflow
Jira
Optimal UX
Sentry

Integrations Supported

Stackpile
Userflow
5X
Chameleon
Dopt
Flagsmith
Guideflow
HelpBar
Mode
Mozart Data
Numeric
Pipedream
RudderStack
Sitejet
Startdeliver
Supaboard
Xplenty

API Availability

API Availability

Pricing Information

$99/month
Developer - Free
Team - Starting at $99
Professional - Custom pricing
Free Version
Free Trial Offered?

Pricing Information

$500.00/year
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

LogRocket

Date Founded

2016

Company Location

Boston

Company Website

logrocket.com

Company Facts

Organization Name

Contentsquare

Date Founded

2012

Company Location

France

Company Website

www.heap.io

Categories and Features

Bug Tracking

Filtering
Issue Tracking
Task Management
Ticket Management

Customer Experience

Analytics
Customer Segmentation
Dashboard
Trend Analysis

Digital Analytics

Not specified

Product Analytics

Not specified

Session Replay

Not specified

Categories and Features

Business Intelligence

Ad Hoc Reports
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Conversion Tracking

Not specified

Data Visualization

Analytics
Filtered Views
Visual Discovery

Digital Analytics

Not specified

eCommerce Analytics

Not specified

eCommerce Tools

Not specified

Marketing Analytics

Not specified

Marketing Attribution

Not specified

Product Analytics

Not specified

Reporting

Customizable Dashboard
Data Source Connectors
Drill Down
Forecasting
Marketing Reports
Report Export
Sales Reports

Visual Feedback

Not specified

Web Analytics

Campaign Management
Conversion Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
User Interaction Tracking

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