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What is Logitix?

Logitix emerges as the premier and most dependable option for boosting ticket sales effectiveness. It offers a blend of managed and self-service solutions that enable teams, venues, artists, and other players to amplify revenue and heighten attendance via sophisticated dynamic pricing and distribution techniques. By integrating primary ticketing systems with secondary and alternative marketplaces through a groundbreaking strategy, it presents numerous benefits, including the capability to display both primary and secondary inventory simultaneously, seamlessly managing all processes within the primary system, and ensuring that all primary fees and customer information are retained, irrespective of the ticket's point of sale. Additionally, it streamlines operations for professional resellers by providing all-encompassing solutions for ingestion, pricing, distribution, and fulfillment, available through either a self-service format or a managed service option. Moreover, Logitix broadens its impact by supplying a verified and competitively priced inventory to a variety of new distribution avenues, such as ticket marketplaces, travel and hospitality services, and loyalty program affiliates, thereby improving visibility and sales potential across various platforms. This all-encompassing strategy not only enhances ticket sales but also cultivates stronger industry partnerships, ultimately leading to a more collaborative ecosystem for all stakeholders involved.

What is InteGreat Web Services?

InteGreat Web Services enhances the interaction experience with Collabrance and GreatAmerica by allowing users to stay within their primary business management platforms. Working alongside ConnectWise, Collabrance has introduced a ticketing integration that allows Managed Service Providers (MSPs) to smoothly transfer tickets back and forth with Collabrance. This integration promotes a more effective and collaborative approach to resolving customer IT challenges, enabling both parties to collaborate on the same ticket when needed. The system guarantees consistent information replication, ensuring that customer data is viewed in a unified manner. A newly added field for the Collabrance Ticket Number permits users to efficiently track and manage customer tickets and related activities. This secure platform supports the exchange of information and insights, greatly minimizing errors and misunderstandings by allowing simultaneous collaboration on the same ticket across various systems. Moreover, it provides automatic real-time updates and shares essential customer information, covering vital details like the company name, Collabrance Ticket Number, pertinent notes, configuration name, current status, site, and contact information. Overall, this integration not only optimizes operational workflows but also significantly improves the customer service experience by enabling faster and more accurate responses. Ultimately, the collaboration between these platforms aims to create a more seamless experience for both service providers and their customers.

Media

Media

Integrations Supported

ConnectWise PSA

Integrations Supported

ConnectWise PSA

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$110 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Logitix

Company Location

United States

Company Website

www.logitix.com

Company Facts

Organization Name

Collabrance

Date Founded

2009

Company Location

United States

Company Website

www.collabrance.com/what-we-do/resources/integreat

Categories and Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Categories and Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

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