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What is Lone Star BillPro?

Lone Star BillPro is an all-encompassing, scalable SaaS solution tailored for retail energy providers, streamlining the entire customer journey from initial acquisition through billing, collections, account management, customer retention, and win-back initiatives, all while delivering customizable technology to accommodate unique business needs and manage high transaction volumes efficiently. It boasts a flexible automated billing system adept at handling complex rate structures, including various promotions, late fees, credits, time-of-use charges, and additional fees, achieving an impressive exception rate of under 1%, complemented by integrated auditing and preview features, as well as management options for disconnection, reconnection, and AutoPay services. Furthermore, the platform incorporates a robust Customer Information System that offers agents comprehensive visibility into account management, encompassing plans, payments, usage, and communications; a self-service MyAccount portal that empowers customers to manage their billing, payments, transfers, renewals, usage tracking, and upsell opportunities conveniently online; and a mechanism for orchestrating rule-based email and text communications, thereby ensuring a fluid experience for both service providers and customers. Collectively, these functionalities enable suppliers to optimize their operations and significantly improve customer engagement and satisfaction. This comprehensive approach not only addresses operational efficiency but also fosters stronger relationships between energy suppliers and their clientele.

What is Energy Hippo EEM Suite?

Energy Hippo's premier software solution monitors billing and meter data to aid substantial energy consumers in formulating and implementing effective energy management plans. By utilizing this software, businesses can realize energy savings ranging from 5-20%, thanks to the essential insights it provides to minimize energy consumption and costs while enhancing energy efficiency. The platform is designed to be user-friendly, featuring an intuitive interface alongside comprehensive web-based reporting and analytical tools. Users can analyze their utility usage and expenditure reports based on specific times and locations, enabling them to identify areas for improvement. Energy Hippo is dedicated to helping clients lower their energy use, reduce costs, and decrease greenhouse gas emissions. In doing so, businesses can conserve not only financial resources but also valuable natural resources. By delivering crucial information to stakeholders promptly, Energy Hippo empowers organizations to make informed decisions that lead to sustainable energy practices and significant cost reductions.

Media

Media

Integrations Supported

JSON
PHP

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Lone Star BillPro

Company Location

United States

Company Website

www.lonestarbillpro.com

Company Facts

Organization Name

Energy Hippo

Date Founded

2003

Company Location

United States

Company Website

energyhippo.com

Categories and Features

Utility Billing

Not specified

Categories and Features

Energy Management

Benchmarking
Bill Audit
Bill Importing
Budgeting & Forecasting
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Utility Billing

ACH Payment Processing
Billing & Invoicing
Electricity
Meter Management
Metered Billing
Natural Gas
Non-Metered Billing
Online Payment Processing
Rate Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Electricity
Natural Gas
Trash
Water
Work Order Management

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