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What is Lone Star BillPro?

Lone Star BillPro is an all-encompassing, scalable SaaS solution tailored for retail energy providers, streamlining the entire customer journey from initial acquisition through billing, collections, account management, customer retention, and win-back initiatives, all while delivering customizable technology to accommodate unique business needs and manage high transaction volumes efficiently. It boasts a flexible automated billing system adept at handling complex rate structures, including various promotions, late fees, credits, time-of-use charges, and additional fees, achieving an impressive exception rate of under 1%, complemented by integrated auditing and preview features, as well as management options for disconnection, reconnection, and AutoPay services. Furthermore, the platform incorporates a robust Customer Information System that offers agents comprehensive visibility into account management, encompassing plans, payments, usage, and communications; a self-service MyAccount portal that empowers customers to manage their billing, payments, transfers, renewals, usage tracking, and upsell opportunities conveniently online; and a mechanism for orchestrating rule-based email and text communications, thereby ensuring a fluid experience for both service providers and customers. Collectively, these functionalities enable suppliers to optimize their operations and significantly improve customer engagement and satisfaction. This comprehensive approach not only addresses operational efficiency but also fosters stronger relationships between energy suppliers and their clientele.

What is EnPowered?

The EnPowered Platform simplifies the selling of energy solutions by facilitating on-bill payments and creating greater savings opportunities. Energy providers and clients focused on reducing energy costs and carbon emissions often turn to EnPowered for assistance. By leveraging EnPowered Payments and EnPowered Programs, the implementation of economical energy solutions becomes more efficient and user-friendly, yielding positive impacts on both finances and the environment. You offer a remarkable selection of energy solutions that can lead to significant savings for your clientele. With EnPowered Payments, you can accelerate your sales cycle while increasing your revenue. This cutting-edge payment system enables energy solution providers to offer convenient on-bill payment methods and attractive operational expenditure financing options, which simplifies the purchasing process for customers and streamlines operations for all parties involved. This innovative approach not only heightens customer satisfaction but also contributes to a greener future for all. Additionally, by embracing these solutions, providers can enhance their competitive edge in the energy market.

Media

Media

Integrations Supported

JSON
PHP

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Lone Star BillPro

Company Location

United States

Company Website

www.lonestarbillpro.com

Company Facts

Organization Name

EnPowered

Date Founded

2015

Company Location

Canada

Company Website

www.getenpowered.com

Categories and Features

Utility Billing

Not specified

Categories and Features

Utility Billing

Not specified

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