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What is Lookback?

Engage actively with your users to gain insight into their interactions with your application or website. By conducting interviews with participants from various global locations, your team can observe and document valuable insights along with precise timestamps for enhanced analysis. Alternatively, you can invite users to independently complete tasks by providing them with a test link, leading to a collection of recorded sessions that are sent directly to your inbox. This remote user research method is suitable for both mobile and desktop platforms, removing the necessity for any physical connections. You can ask questions, gather authentic feedback, and allow participants to share their screens from anywhere in the world. Effortlessly test any type of website, application, or prototype. Each research initiative comes with a unique LiveShare invite link that can be shared with multiple participants, facilitating extensive outreach. Expand your research efforts beyond conventional environments by capturing the interactions of individuals through their faces, screens, and voices, regardless of their location, thus enriching the scope of your findings. This innovative approach not only boosts user engagement but also cultivates a more profound understanding of user behavior across varied contexts, ultimately leading to improved design decisions. By embracing this methodology, you can refine your offerings to better meet the needs and preferences of your diverse user base.

What is CaptureUX?

CaptureUX is an appropriately scaled, PC-centric application designed for conducting UX research or usability assessments. This tool enables users to record participant interactions in MP4 format, while also offering the capability to annotate these recordings either during the session or after testing has concluded. Users can generate independent video highlights suitable for inclusion in presentations or on websites. Additionally, CaptureUX facilitates the creation of organized lists summarizing research outcomes. It also allows for the publication of HTML reports that encompass annotations, key findings, and hyperlinks to the recorded MP4 videos, making it a comprehensive solution for UX professionals. With its user-friendly interface, CaptureUX streamlines the process of gathering and presenting user experience insights.

Media

Media

Integrations Supported

CleverX

Integrations Supported

API Availability

API Availability

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

$900/year
$900/year without technical support
$1200/year with technical support
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Lookback

Date Founded

2013

Company Location

United States

Company Website

lookback.io

Company Facts

Organization Name

Ovo Studios

Company Location

United States

Company Website

ovostudios.com

Categories and Features

Usability Testing

Not specified

User Research

Not specified

UX

Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research

Categories and Features

UX

For Mobile
For Websites
Screen Activity Recording
Usability Testing

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