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What is Lookback?

Engage actively with your users to gain insight into their interactions with your application or website. By conducting interviews with participants from various global locations, your team can observe and document valuable insights along with precise timestamps for enhanced analysis. Alternatively, you can invite users to independently complete tasks by providing them with a test link, leading to a collection of recorded sessions that are sent directly to your inbox. This remote user research method is suitable for both mobile and desktop platforms, removing the necessity for any physical connections. You can ask questions, gather authentic feedback, and allow participants to share their screens from anywhere in the world. Effortlessly test any type of website, application, or prototype. Each research initiative comes with a unique LiveShare invite link that can be shared with multiple participants, facilitating extensive outreach. Expand your research efforts beyond conventional environments by capturing the interactions of individuals through their faces, screens, and voices, regardless of their location, thus enriching the scope of your findings. This innovative approach not only boosts user engagement but also cultivates a more profound understanding of user behavior across varied contexts, ultimately leading to improved design decisions. By embracing this methodology, you can refine your offerings to better meet the needs and preferences of your diverse user base.

What is Condens?

Condens is a comprehensive platform designed to simplify user research by enabling teams to effectively store, organize, analyze, and share qualitative data. With features such as AI-powered analysis and multilingual transcription, it enhances efficiency significantly. Additionally, the platform includes collaborative tools that aid in converting raw data into actionable insights. By establishing a centralized source of truth, Condens fosters improved collaboration and accessibility within teams, leading to more informed decision-making. Its enterprise-ready solutions not only ensure scalability and security but also allow for seamless integration into existing workflows. Consequently, Condens proves to be an invaluable resource for organizations aiming to elevate their research capabilities while adapting to evolving needs. Furthermore, its user-friendly interface and robust features make it an appealing choice for teams of all sizes seeking to optimize their research processes.

Media

Media

Integrations Supported

CleverX

Integrations Supported

FigJam
Figma
Google Drive
Microsoft Excel
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Miro
Mural
Slack
UXtweak
User Interviews
UserTesting
Zapier
Zendesk
Zoom

API Availability

API Availability

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

$15/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Lookback

Date Founded

2013

Company Location

United States

Company Website

lookback.io

Company Facts

Organization Name

Condens

Date Founded

2018

Company Location

Germany

Company Website

condens.io

Categories and Features

Usability Testing

Not specified

User Research

Not specified

UX

Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research

Categories and Features

User Research

Not specified

UX

Not specified

Popular Alternatives

Popular Alternatives

Dovetail Reviews & Ratings

Dovetail

Dovetail Research