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What is Lookback?

Engage actively with your users to gain insight into their interactions with your application or website. By conducting interviews with participants from various global locations, your team can observe and document valuable insights along with precise timestamps for enhanced analysis. Alternatively, you can invite users to independently complete tasks by providing them with a test link, leading to a collection of recorded sessions that are sent directly to your inbox. This remote user research method is suitable for both mobile and desktop platforms, removing the necessity for any physical connections. You can ask questions, gather authentic feedback, and allow participants to share their screens from anywhere in the world. Effortlessly test any type of website, application, or prototype. Each research initiative comes with a unique LiveShare invite link that can be shared with multiple participants, facilitating extensive outreach. Expand your research efforts beyond conventional environments by capturing the interactions of individuals through their faces, screens, and voices, regardless of their location, thus enriching the scope of your findings. This innovative approach not only boosts user engagement but also cultivates a more profound understanding of user behavior across varied contexts, ultimately leading to improved design decisions. By embracing this methodology, you can refine your offerings to better meet the needs and preferences of your diverse user base.

What is Lightster?

User Testing and Interviews have become remarkably straightforward. Connect with your target audience through tailored surveys or by setting up discussions to gather crucial insights that can inform your decisions immediately. Effortlessly identify and interact with your ideal demographic using over 100 criteria, along with custom screening questions on Lightster. If your desired participants aren’t already registered on the platform, we’ll assist in recruiting them at no additional cost. Lightster serves as an excellent platform for: * Conducting customer discovery interviews * Issuing surveys * Executing user testing Its features include: * Live conversations - easily schedule moderated sessions with your target audience directly through Lightster * Surveys - quickly distribute surveys to users on the platform to collect valuable insights without breaking the bank * Recorded sessions - enjoy built-in functionalities for screen-sharing, recording, and transcriptions for all interactions * Double-screening - examine detailed profiles before selecting participants * Web & mobile accessibility - Lightster functions flawlessly on both web and mobile devices, providing maximum convenience * Affordable all-inclusive pricing starting at just $12.50 per session, making it a budget-friendly option for all your testing requirements. With an extensive array of features, Lightster guarantees that you have all the tools necessary for impactful user engagement and research, ensuring your projects achieve the desired outcomes efficiently. This makes it an indispensable resource for anyone looking to enhance their understanding of user needs.

Media

Media

No images available

Integrations Supported

CleverX

Integrations Supported

API Availability

API Availability

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

$50/month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Lookback

Date Founded

2013

Company Location

United States

Company Website

lookback.io

Company Facts

Organization Name

Lightster

Date Founded

2022

Company Location

Canada

Company Website

www.lightster.co

Categories and Features

Usability Testing

Not specified

User Research

Not specified

UX

Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research

Categories and Features

User Research

Not specified

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Extellio Reviews & Ratings

Extellio

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4.8 out of 5 stars