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What is Lookback?

Engage actively with your users to gain insight into their interactions with your application or website. By conducting interviews with participants from various global locations, your team can observe and document valuable insights along with precise timestamps for enhanced analysis. Alternatively, you can invite users to independently complete tasks by providing them with a test link, leading to a collection of recorded sessions that are sent directly to your inbox. This remote user research method is suitable for both mobile and desktop platforms, removing the necessity for any physical connections. You can ask questions, gather authentic feedback, and allow participants to share their screens from anywhere in the world. Effortlessly test any type of website, application, or prototype. Each research initiative comes with a unique LiveShare invite link that can be shared with multiple participants, facilitating extensive outreach. Expand your research efforts beyond conventional environments by capturing the interactions of individuals through their faces, screens, and voices, regardless of their location, thus enriching the scope of your findings. This innovative approach not only boosts user engagement but also cultivates a more profound understanding of user behavior across varied contexts, ultimately leading to improved design decisions. By embracing this methodology, you can refine your offerings to better meet the needs and preferences of your diverse user base.

What is Loadmill?

With Loadmill, organizations can generate automated API tests directly from real user sessions, streamlining their development workflows while significantly increasing speed and automating previously manual testing processes by mimicking genuine user behavior. By re-executing thousands of user flow tests, Loadmill effectively addresses regression challenges, thereby reducing the time needed for regression cycles and allowing teams to focus on critical priorities. This approach not only minimizes costs associated with inefficient testing and maintenance but also ensures that regression tests are automatically generated from actual user interactions, enabling teams to operate more efficiently. Furthermore, by automating the entire quality assurance process through the recreation of authentic user actions, Loadmill integrates smoothly into continuous delivery pipelines, promoting quicker deployment of updates. By harnessing real traffic from websites around the globe, Loadmill facilitates rapid performance testing of your server, enabling tests to be launched in mere seconds and helping to identify bottlenecks before they impact production environments. Its distributed system allows the use of countless unique IP addresses and locations for each test, and it also provides the option to record and replay specific user scenarios on a large scale, ensuring thorough coverage and reliability in all testing initiatives. In addition, this capability fosters a more robust testing environment, empowering organizations to adapt to evolving user needs efficiently.

Media

Media

Integrations Supported

CircleCI
CleverX
GitLab
Jenkins

Integrations Supported

CircleCI
CleverX
GitLab
Jenkins

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lookback

Date Founded

2013

Company Location

United States

Company Website

lookback.io

Company Facts

Organization Name

Loadmill

Date Founded

2018

Company Location

United States

Company Website

www.loadmill.com

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

API Testing

Functional Testing
Fuzz Testing
Load Testing
Penetration Testing
Runtime and Error Detection
Security Testing
UI Testing
Validation Testing

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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