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What is Lookup?

Develop advanced AI chatbots that progressively enhance their functionalities with each engagement. Lookup provides the tools needed to create chatbots with long-term memory, enabling them to handle customer support requests, streamline employee onboarding, and much more effectively! These chatbots recall previous conversations and refine their responses over time. You can effortlessly integrate a link to your website or upload documents for your AI chatbot to learn from, ensuring it delivers well-informed answers. Additionally, you can assign a name and choose a specific tone for your chatbot; for example, you could even design one that communicates like a pirate! Currently, Lookup is offered for free during its beta stage, and we simply ask for your feedback to help us enhance the service. Moreover, you can generate forms for various purposes in mere seconds without any coding expertise, thanks to Tally, a groundbreaking form builder that functions like a document. This tool simplifies the form creation process and comes packed with a range of powerful features at no cost. Our goal is to make form building straightforward and accessible for everyone, enabling you to explore, select, and customize templates to meet your needs with ease. Take advantage of the chance to transform your interactions with our cutting-edge tools that promise efficiency and engagement!

What is HubSpot Service Hub?

Software designed to enhance the efficiency and organization of customer service can significantly impact your business. Service Hub enables you to elevate your customer service capabilities instantly, as it encompasses all the tools necessary to impress customers on a grand scale. By utilizing Service Hubâ„¢, you can ensure that each customer has a remarkable interaction with your brand, which in turn encourages them to share their positive experiences with others. This strategy fosters the development of a dedicated customer base that consistently supports your enterprise. It is essential to deliver structured customer service that offers thorough and effective solutions, as customers primarily seek assistance rather than being concerned with the internal workings of your company. When your teams lack connectivity, it can lead to misunderstandings and frustration for customers. Service Hubâ„¢ helps to eliminate these issues by facilitating a smooth customer journey. With the integrated Conversations inbox, you can consolidate all your communication channels, such as email, forms, live chat, and social media platforms like Facebook Messenger, into one cohesive system. This comprehensive approach not only streamlines communication but also empowers your team to respond to customer inquiries more effectively and promptly.

Media

Media

Integrations Supported

AdRoll
AdStage
ChatGPT
Fomo
HubSpot CRM
Justuno
Kinective Bridge
Kore.ai
Outgrow
Retreaver
Salesmachine
SellPro
StarfishETL
SurveyMonkey
WooCommerce
Zluri
Zoom
xTuple

Integrations Supported

AdRoll
AdStage
ChatGPT
Fomo
HubSpot CRM
Justuno
Kinective Bridge
Kore.ai
Outgrow
Retreaver
Salesmachine
SellPro
StarfishETL
SurveyMonkey
WooCommerce
Zluri
Zoom
xTuple

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lookup

Company Location

Belgium

Company Website

www.uselookup.com

Company Facts

Organization Name

HubSpot

Date Founded

2006

Company Location

United States

Company Website

www.hubspot.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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