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AssembledWith Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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QueryPalTransform Your Support Team with Effortless Automation Are monotonous tasks hindering the performance of your support team? QueryPal empowers support teams to excel by automating ticket responses, which frees up valuable time to tackle complex issues that require human insight. Leveraging AI-driven workflows allows you to reduce response times, enhance productivity, and provide accurate and dependable support. Whether dealing with frequent inquiries or managing a high volume of requests, your team can prioritize what truly counts—ensuring customer satisfaction remains a top priority. Accelerated Solutions: Expedite the resolution process by automating responses to frequently asked questions and common tickets. Reliability & Accuracy: Guarantee that every communication is consistently thorough, thereby reducing the likelihood of errors. Enhanced Efficiency: Enable your team to focus on complicated or urgent issues by streamlining routine tasks through automation. This shift not only improves service quality but also fosters a more engaged and motivated support team.
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FathomFathom serves as a complimentary AI meeting assistant that swiftly captures, transcribes, and summarizes meetings held on platforms such as Zoom, Google Meet, or Microsoft Teams, allowing participants to concentrate on the discussions rather than jotting down notes. This intelligent assistant is designed to enhance productivity and efficiency by providing concise summaries in less than 30 seconds while integrating seamlessly with your CRM for effortless follow-up actions. Among its standout features are real-time transcription, the ability to highlight key moments, and options for sharing clips, making it an excellent choice for teams aiming to optimize their meeting processes and minimize administrative burdens. Additionally, Fathom's user-friendly interface ensures that users can easily navigate its functionalities, further streamlining the meeting experience.
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PBRS Power BI Reports DistributionPBRS is a powerful third-party application that significantly boosts the capabilities of Power BI reports by offering sophisticated options for scheduling, automation, and distribution. With PBRS, users can set Power BI reports to run at designated times or establish repeating schedules tailored to their needs, such as executing a report hourly, bi-daily, or on specific days like the third Monday of each month. Furthermore, it allows for the automation of report generation in response to particular triggers or conditions, such as changes in a database, incoming data through a port, the existence of unread emails in designated folders, or the presence of specific files. In addition, PBRS facilitates the distribution of Power BI reports in a variety of formats—including Excel, PDF, or CSV—to multiple destinations, enabling users to apply unique filters and select recipients for each scheduled report. This extensive flexibility in report distribution ensures that the specific requirements of organizations are effectively met. Moreover, PBRS integrates smoothly with different Power BI environments, encompassing Power BI Service (Pro and PPU), Power BI Report Server (On-Premises), Power BI Premium, and all versions of SQL Server Reporting Services, making it a versatile tool for any reporting needs.
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Dialpad ConnectDialpad Connect is an advanced, AI-powered customer communications platform designed to unify voice calls, video meetings, and team messaging into a single, intuitive experience that enhances productivity and customer satisfaction. Its intelligent features include real-time call transcription, automated voicemail transcription, AI-generated conversation summaries, and actionable recommendations that keep users focused and informed during every interaction. The platform integrates seamlessly with a wide array of popular business tools such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and Hubspot, enabling organizations to streamline workflows and centralize communication data. Built on a robust dual-cloud infrastructure, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA, comprehensive disaster recovery, and 24/7 customer support. It meets strict security and privacy standards, including GDPR, HIPAA, SOC 2, ISO certifications, and LGPD compliance, ensuring sensitive data is well protected. Dialpad’s AI capabilities extend to providing live coaching to agents during calls, facilitating better sales outreach, and offering real-time analytics to boost operational efficiency. The platform caters to businesses of all sizes, from startups to global enterprises, helping them transform their communication strategies. Dialpad Connect simplifies complex communication needs into a unified platform that supports inbound and outbound contact centers, cloud phone systems, and virtual collaboration. Its flexibility and scalability allow organizations to adapt and grow while maintaining exceptional customer experiences. Ultimately, Dialpad Connect turns everyday conversations into actionable insights that drive business growth.
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Windsurf EditorWindsurf is an innovative IDE built to support developers with AI-powered features that streamline the coding and deployment process. Cascade, the platform’s intelligent assistant, not only fixes issues proactively but also helps developers anticipate potential problems, ensuring a smooth development experience. Windsurf’s features include real-time code previewing, automatic lint error fixing, and memory tracking to maintain project continuity. The platform integrates with essential tools like GitHub, Slack, and Figma, allowing for seamless workflows across different aspects of development. Additionally, its built-in smart suggestions guide developers towards optimal coding practices, improving efficiency and reducing technical debt. Windsurf’s focus on maintaining a flow state and automating repetitive tasks makes it ideal for teams looking to increase productivity and reduce development time. Its enterprise-ready solutions also help improve organizational productivity and onboarding times, making it a valuable tool for scaling development teams.
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RetoolRetool is an AI-driven platform that helps teams design, build, and deploy internal software from a single unified workspace. It allows users to start with a natural language prompt and turn it into production-ready applications, agents, and workflows. Retool connects to nearly any data source, including SQL databases, APIs, and AI models, creating a real-time operational layer on top of existing systems. The platform supports AI agents, LLM-powered workflows, dashboards, and operational tools across teams. Visual app building tools allow users to drag and drop components while seeing structure and logic in real time. Developers can fully customize behavior using code within Retool’s built-in IDE. AI assistance helps generate queries, UI elements, and logic while remaining editable and schema-aware. Retool integrates with CI/CD pipelines, version control, and debugging tools for professional software delivery. Enterprise-grade security, permissions, and hosting options ensure compliance and scalability. The platform supports data, operations, engineering, and support teams alike. Trusted by startups and Fortune 500 companies, Retool significantly reduces development time and manual effort. Overall, it enables organizations to build smarter, AI-native internal software without unnecessary complexity.
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eBuyerAssisteBuyerAssist by Eyvo is an AI-powered, cloud-based eProcurement platform built to modernize and automate the entire procurement lifecycle — from requisition to fulfillment. Modular and scalable, it helps organizations work smarter, faster, and with greater control. Using AI, the platform enhances strategic sourcing, supplier and contract management, inventory planning, approval workflows, budget control, invoice matching, vendor credit checks, and risk compliance. Intelligent automation reduces manual effort, improves accuracy, and provides real-time insights for better decision-making. By centralizing procurement into one intuitive system, eBuyerAssist delivers greater visibility, stronger compliance, reduced costs, and measurable ROI — enabling organizations to shift from reactive purchasing to predictive, data-driven procurement.
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ScreencaptScreencapt provides the capability to capture either the full screen or a designated area, as well as the option to record a particular window, making it an exceptionally versatile screen recorder. Its integrated audio recording feature allows you to seamlessly incorporate voiceovers or system sounds into your recordings, which is especially beneficial for creating instructional videos or engaging presentations. An additional standout feature of Screencapt is its ability to record from a webcam, enabling users to include their personal commentary and reactions, thereby enhancing the overall quality and professionalism of the recordings. Furthermore, Screencapt presents advanced functionalities for cursor recording, including options to obscure the cursor or apply special effects that emphasize particular actions, which is invaluable for producing clear and effective software tutorials. This comprehensive set of features ensures that users can create polished and engaging content with ease.
What is Loophole?
Loophole is a cutting-edge productivity tool that utilizes AI to seamlessly operate in the background of your desktop, monitoring your screen in real-time, engaging with your ongoing content and meetings, and providing valuable insights along with automated workflows. This solution is adept at handling inquiries related to what you are currently viewing, generating tailored suggestions, executing tasks such as sending messages or initiating workflows, and delivering immediate meeting insights that encompass transcription and prompts for subsequent actions, all while maintaining a low profile during screen sharing and recordings. Furthermore, the platform adapts to your workflow by utilizing pattern recognition, allowing it to anticipate your needs and provide proactive assistance even before you vocalize a requirement, thus converting routine interactions into streamlined actions. By persistently learning from your behavior, Loophole not only boosts your productivity but also fundamentally reshapes how you interact with your digital environment, ultimately making your work experience smoother and more efficient. This innovative approach ensures that you can focus on your priorities while Loophole takes care of the details behind the scenes.
What is Copilot Cowork?
Copilot Cowork is a new capability within Microsoft 365 Copilot that expands the role of AI from simple assistance to active workplace execution. The feature allows users to delegate tasks directly to AI by describing the outcome they want, after which the system organizes the request into a step-by-step execution plan. Copilot Cowork then carries out the plan in the background while keeping users informed through checkpoints and approval prompts. Using Microsoft’s Work IQ technology, the platform gathers context from emails, calendar events, files, messages, and other signals across Microsoft 365. This contextual understanding allows the AI to act with awareness of a user’s ongoing work and priorities. Copilot Cowork can help streamline everyday activities such as cleaning up calendars, rescheduling meetings, and automatically protecting blocks of focus time. It also assists with meeting preparation by compiling relevant documents, creating briefing materials, generating presentation slides, and drafting follow-up communications. For research tasks, the system collects data from internal documents and external sources like earnings reports or news, organizing the information into structured analysis reports. It can also coordinate larger workflows such as product launches by generating competitive research, planning documents, and shareable presentation assets. These tasks are performed while maintaining user control, allowing individuals to review actions and approve changes before they are applied. Copilot Cowork runs inside Microsoft 365’s secure cloud environment with enterprise identity management, compliance policies, and auditing capabilities. By combining AI planning, automation, and enterprise collaboration tools, Copilot Cowork helps organizations move from simply generating information to actually getting meaningful work completed.
Integrations Supported
Google Drive
Microsoft 365
Microsoft 365 Copilot
Microsoft Copilot
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Notion
Slack
Integrations Supported
Google Drive
Microsoft 365
Microsoft 365 Copilot
Microsoft Copilot
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Notion
Slack
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Loophole
Company Location
United States
Company Website
www.getloophole.com
Company Facts
Organization Name
Microsoft
Date Founded
1975
Company Location
United States
Company Website
www.microsoft.com