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What is LoungeUp?
By enhancing guest relationship management, accommodation providers have the potential to boost both their revenue and guest satisfaction levels. LoungeUp serves as a comprehensive platform that organizes, structures, and enriches guest data. This capability enables effective communication management across various channels, fosters seamless experiences, and enhances guest engagement. Guests can be reached through their preferred communication methods, ensuring they feel valued. The intelligence embedded in our platform empowers you to deliver timely and relevant messages, ensuring exceptional service that is customized for each individual guest's needs. Ultimately, this approach not only improves guest loyalty but also drives repeat business, creating a win-win situation for both the provider and the guest.
What is Concilio?
The intelligence platform crafted to leverage the capabilities of hotel and guest information provides valuable insights that can significantly enhance guest experiences. By acknowledging each guest's connection both online and on-site, the platform transforms the way hotels interact with their clientele. Our distinctive guest scoring mechanism reveals the authentic identity behind every reservation and evaluates their potential value to the hotel. The Concilio Insight Engine™ offers practical insights that enable you to connect and market to guests, whether on an individual basis or as part of larger groups. Specifically designed for modern hoteliers, the system allows for flexible interaction with data in your preferred style. Effortlessly navigate user-friendly dashboards to uncover various guest personas and demographic segments. It integrates reservation and guest information from diverse hotel systems into a single, all-encompassing stream. Moreover, you can enhance guest profiles with additional insights derived from our exclusive classification and segmentation techniques. With a visually appealing and user-friendly interface, you can explore and manipulate your enriched data effortlessly. This platform not only ensures that each guest feels appreciated and recognized but also fosters a memorable experience that builds long-term loyalty and encourages repeat visits. By prioritizing personalization, the platform ultimately transforms the hospitality experience into something extraordinary.
Integrations Supported
API Availability
Has API
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
LoungeUp
Date Founded
2011
Company Location
France
Company Website
www.loungeup.com/en/
Company Facts
Organization Name
Concilio Labs
Date Founded
2013
Company Location
United States
Company Website
www.conciliolabs.com
Categories and Features
CRM
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Email Marketing
Dynamic Content
Landing Pages/Web Forms
Guest Messaging
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
GDS / OTA Integration
Loyalty Program
Marketing Automation
Hotel CRM
Not specified
SMS Marketing
Mobile Coupons
Mobile Keywords
Polls / Voting
Categories and Features
Hotel CRM
Not specified