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What is LoungeUp?

By enhancing guest relationship management, accommodation providers have the potential to boost both their revenue and guest satisfaction levels. LoungeUp serves as a comprehensive platform that organizes, structures, and enriches guest data. This capability enables effective communication management across various channels, fosters seamless experiences, and enhances guest engagement. Guests can be reached through their preferred communication methods, ensuring they feel valued. The intelligence embedded in our platform empowers you to deliver timely and relevant messages, ensuring exceptional service that is customized for each individual guest's needs. Ultimately, this approach not only improves guest loyalty but also drives repeat business, creating a win-win situation for both the provider and the guest.

What is Go Moment Ivy?

Ivy combines human expertise with automated systems to facilitate accurate and rapid communication with guests, freeing hotel staff to concentrate on other responsibilities while enhancing the overall guest experience. By greeting guests and customizing their visits based on unique preferences, Ivy guarantees that all inquiries are resolved in mere seconds. Moreover, it offers crucial insights into guest satisfaction and operational performance through its in-depth analytics, allowing for effortless management of all guest interactions from a unified platform. Explore the different strategies Ivy employs to connect with guests and boost satisfaction scores. This pioneering method not only simplifies communication but also cultivates a more tailored and enjoyable experience for every guest, ultimately leading to greater loyalty and repeat visits.

Media

Media

Integrations Supported

MasterYield

Integrations Supported

FLEXIPASS
Front
Maestro PMS
Stayntouch PMS
WebRezPro

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

LoungeUp

Date Founded

2011

Company Location

France

Company Website

www.loungeup.com/en/

Company Facts

Organization Name

Go Moment

Date Founded

2010

Company Location

United States

Company Website

www.gomoment.com

Categories and Features

CRM

Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Email Marketing

Dynamic Content
Landing Pages/Web Forms

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
GDS / OTA Integration
Loyalty Program
Marketing Automation

Hotel CRM

Not specified

SMS Marketing

Mobile Coupons
Mobile Keywords
Polls / Voting

Categories and Features

Conversational AI

Intent Recognition
On-Screen Chats
Pre-configured Bot

Guest Messaging

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

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