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What is Loyax?

Loyax functions as an all-encompassing loyalty management platform that enables businesses to optimize their loyalty initiatives, manage campaigns efficiently, and leverage features such as loyalty cards, a mobile application, and various omnichannel communication strategies. This solution is fully customizable, empowering companies to create loyalty programs that align closely with their unique brand image. By enhancing mobile engagement, businesses can interact with customers in real-time, gaining valuable insights into their preferences to customize offers effectively. Showcasing gratitude to loyal customers can be achieved through a variety of incentives such as discounts, vouchers, cashback, and other rewarding options that can be tailored. Boost your marketing efforts with targeted campaigns that can be executed via email, social media, and push notifications, while encouraging existing customers to become advocates for your business to attract new ones. It's essential to ensure that your most important customers feel valued and appropriately rewarded for their commitment. As a robust loyalty management solution designed for enterprises, Loyax helps businesses nurture strong customer relationships through strategic, data-driven methods aimed at retention, attraction, and engagement, ultimately fostering lasting loyalty and driving growth. Furthermore, by continuously analyzing customer feedback, Loyax allows businesses to adapt and refine their loyalty strategies, ensuring sustained success over time.

What is Fidelis?

Fidelis eliminates obstacles for MSMEs by enabling them to handle loyalty programs without the need for expensive app development or hardware investments, making such programs feasible for businesses operating on tight budgets. This groundbreaking solution allows any enterprise to effortlessly launch customized and sophisticated loyalty initiatives. On the consumer side, Fidelis offers a single digital card that merges access to all loyalty programs, simplifying the process of managing multiple applications or physical cards. This efficient method not only enhances the user experience but also increases engagement, yielding benefits for both retailers and customers. In the end, Fidelis revolutionizes the accessibility and management of loyalty programs in the contemporary marketplace, paving the way for increased customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

30€ per month/180€ per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sirma

Date Founded

1992

Company Location

Bulgaria

Company Website

sirma.com/products/customer-intelligence-suite/loyax.html

Company Facts

Organization Name

Casettalab

Date Founded

2025

Company Location

Italy

Company Website

fidelisapp.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Categories and Features

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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