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What is Lua CRM?

Lua CRM is an online solution that merges customer relationship management with business operations, specifically tailored for small to medium-sized companies. It brings together a range of features, including contact and lead management, sales pipeline oversight, customer interaction facilitation, project handling, invoice processing, inventory management, and financial operation supervision, all while providing automation of workflows, detailed reporting, and insightful analytics. Teams can efficiently oversee customer communications through a shared inbox and synchronize their calendars, email accounts, telephony services, payment solutions, online shops, and Armenian fiscal devices in a seamless manner. Moreover, the platform is equipped with a REST API that allows for integration with various external systems. Lua CRM supports diverse use cases such as coordinating sales and service efforts, monitoring customer interactions, overseeing projects and inventory, generating invoices, scheduling meetings, and automating routine business processes. This all-encompassing tool is specifically designed for organizations that seek to optimize their management of customer relationships and operational workflows using a unified web-based interface, making it an essential asset for boosting efficiency and productivity. In turn, it enables businesses to concentrate on growth while streamlining their administrative tasks, thereby fostering a more productive work environment.

What is CRMSix?

CRMSix serves as a multifunctional cloud-based customer relationship management solution that harmonizes sales and support activities on a single platform. It provides support teams with essential tools for case management, live chat engagement, customer interaction oversight, and the development of knowledge-base content, while also equipping sales teams to track contacts, leads, pipeline developments, quotes, invoices, and sales forecasts. By consolidating customer records, it integrates service histories with sales operations and offers tailored workflows to optimize routine tasks and follow-ups. The platform is further enhanced by AI-driven assistants, robust analytical reporting capabilities, access controls tailored to specific roles, and thorough audit logs. Tailored for organizations with customer-facing personnel, it fosters a collaborative workspace for resolving inquiries, pursuing sales prospects, and cultivating customer relationships. Moreover, administrators benefit from a well-documented API and Model Context Protocol (MCP) support, allowing for smooth integration with external tools and boosting the platform's flexibility for diverse business requirements. This comprehensive approach ultimately empowers teams to collaborate effectively, thereby enhancing the overall customer experience. In an increasingly competitive market, such adaptability can significantly improve an organization's ability to meet customer needs.

Media

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Media

Integrations Supported

Google Calendar
Facebook Messenger
Gmail
Microsoft Outlook
Telegram
WhatsApp
WooCommerce

Integrations Supported

Google Calendar
Claude
Claude Duet
Claude for Legal
Google Tasks
Microsoft Entra ID
Model Context Protocol (MCP)
Okta
Razorpay
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Lua CRM

Date Founded

2025

Company Location

Armenia

Company Website

luacrm.com

Company Facts

Organization Name

CRMSix

Date Founded

2018

Company Location

India

Company Website

crmsix.com

Categories and Features

CRM

Not specified

Categories and Features

CRM

Not specified

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