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What is Lua CRM?

Lua CRM is an online solution that merges customer relationship management with business operations, specifically tailored for small to medium-sized companies. It brings together a range of features, including contact and lead management, sales pipeline oversight, customer interaction facilitation, project handling, invoice processing, inventory management, and financial operation supervision, all while providing automation of workflows, detailed reporting, and insightful analytics. Teams can efficiently oversee customer communications through a shared inbox and synchronize their calendars, email accounts, telephony services, payment solutions, online shops, and Armenian fiscal devices in a seamless manner. Moreover, the platform is equipped with a REST API that allows for integration with various external systems. Lua CRM supports diverse use cases such as coordinating sales and service efforts, monitoring customer interactions, overseeing projects and inventory, generating invoices, scheduling meetings, and automating routine business processes. This all-encompassing tool is specifically designed for organizations that seek to optimize their management of customer relationships and operational workflows using a unified web-based interface, making it an essential asset for boosting efficiency and productivity. In turn, it enables businesses to concentrate on growth while streamlining their administrative tasks, thereby fostering a more productive work environment.

What is Intrawebix CRM?

Intrawebix CRM serves as a cloud-based customer relationship management tool specifically designed for small to medium-sized businesses, enabling them to manage sales, customer support, and appointment scheduling efficiently. The platform excels at organizing leads, contacts, deals, and customer interactions within a shared workspace, equipped with features like a Kanban board, lead scoring, forecasting, and detailed reporting. It also includes a shared inbox that integrates various messaging platforms including WhatsApp, Telegram, Instagram, Messenger, Viber, email, and website chat, streamlining communication. Teams can take advantage of tools to create web forms and chatbots, synchronize calendars for seamless appointment booking, initiate email marketing campaigns, and automate a range of tasks to improve productivity. The incorporation of AI features enhances its functionality, offering smart reply suggestions, message translations, conversation summaries, and a voice agent to aid in calls and scheduling. Additionally, the system facilitates the generation of quotes and invoices, supports online contract signing, manages helpdesk tickets, maintains a comprehensive knowledge base, and provides a customer portal for user access. Developers are supported with a REST API and webhooks, allowing for tailored integrations to meet specific business needs. Moreover, the user interface is multilingual, accommodating languages such as English, Romanian, and Russian, which broadens its usability for diverse teams across different regions. Overall, Intrawebix CRM stands out as a powerful and adaptable solution for businesses looking to elevate their customer relationship management strategies, ensuring they can effectively nurture leads and streamline operations.

Media

No images available

Media

Integrations Supported

Facebook Messenger
Google Calendar
Microsoft Outlook
Telegram
WhatsApp
WooCommerce
Gmail

Integrations Supported

Facebook Messenger
Google Calendar
Microsoft Outlook
Telegram
WhatsApp
WooCommerce
Instagram
QuickBooks Online
Viber
WordPress
Xero
Zoho Books

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€19/month/company
Flat price per company, not per user. Free plan: 1 user, 1,000 records. Start: €19/month (up to 3 users). Business: €49/month (up to 10 users). Pro: €99/month (up to 25 users). Pro 50: €159/month (up to 50 users). Quarterly and annual billing at lower rates (annual: €205 / €529 / €1,069 / €1,717). 30-day free trial on the top plan, no card required.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Lua CRM

Date Founded

2025

Company Location

Armenia

Company Website

luacrm.com

Company Facts

Organization Name

Intrawebix SRL

Date Founded

2025

Company Location

Moldova

Company Website

crm.intrawebix.com/en

Categories and Features

CRM

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

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