Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • Creatio Reviews & Ratings
    589 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • Adobe Experience Manager Reviews & Ratings
    1,901 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Melis Platform Reviews & Ratings
    1 Rating
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • Retool Reviews & Ratings
    598 Ratings
    Company Website

What is Lumavate?

By utilizing pre-designed templates and a wide range of integrations, we drastically shorten your time to market. Modern consumers have exceptionally high standards, making conventional methods of developing digital experiences inadequate. This underscores the need for a platform that streamlines the process of creating engaging and personalized digital interactions. With Lumavate, you can easily integrate your existing technology infrastructure, allowing you to provide impactful and data-driven digital experiences for customers, employees, and partners. Embrace the future of digital experience development and successfully address the changing demands of your audience. In doing so, you position your brand as a leader in innovation and responsiveness.

What is Five9?

For more than ten years, Five9 has dedicated itself entirely to developing cloud-based contact center software. It has established itself as a leader in the execution category within the Gartner Contact Center as a Service Magic Quadrant Leaders Quadrant. As a result of this recognition, Five9 has become the go-to choice for enterprise contact centers that require a trustworthy, secure, and scalable solution to meet their needs. This unwavering commitment to excellence has solidified Five9’s reputation in the industry.

Media

Media

Integrations Supported

Integrations Supported

Bland Speech v3
C2Perform
ClearProcess
Echo AI
Enthu.ai
Google Cloud Agent Assist
Google Cloud Contact Center AI
Grow
Heylee
Invoca
Kapa99
Logicbox
LumenVox Call Progress Analysis (CPA)
Meera
Mindful
Velocify
Verint EdgeVMS
WEBTEXT
WIZ AI Talkbots
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$100.00 per user per month
Inbound, Outbound, and Blended Dialer packages available

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lumavate

Company Location

United States

Company Website

www.lumavate.com

Company Facts

Organization Name

Five9

Date Founded

2001

Company Location

United States

Company Website

go.five9.com/call-center-software

Categories and Features

Catalog Maker

Not specified

Customer Engagement

Not specified

Customer Experience

Analytics
Knowledge Management
Multi-Channel Collection
Survey Management

Low-Code Development

Business Process Automation
Data Aggregation and Publishing
Drag & Drop
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

Business Process Automation
Data Aggregation and Publishing
Drag & Drop
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Sales Enablement

Not specified

SMS Marketing

2-Way Messaging
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

Categories and Features

AI Dialers

Not specified

AI Voice Agents

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis

Customer Service

Live Chat
Self Service Portal

Customer Success

Communication Management
Customer Engagement
Customer Lifecycle Management
Usage Tracking / Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Not specified

Sales Enablement

Contact Management
Goals / Quota Management
Lead Management
Performance Management
Territory Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Not specified

Popular Alternatives

Popular Alternatives

Intermedia Unite Reviews & Ratings

Intermedia Unite

Intermedia