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What is Lumen?

Your team may depend significantly on email, but your workflows can do without it. Lumen is tailored for process leaders who still find themselves managing tasks via email. Each request is allocated to a designated owner, complete with a Service Level Agreement (SLA) and real-time monitoring of cycle times, preventing work from becoming stalled in inboxes. This solution is specifically designed for operations teams within organizations that have between 40 and 200 employees. When information, SLAs, and responsibilities are dispersed across multiple emails, it can cause delays, unnecessary duplication of efforts, and possible compliance risks. Lumen provides process owners with a centralized, multilingual platform to effectively oversee their workflows: they can effortlessly monitor who is accountable for each task, verify if deadlines are being adhered to, and gain insights into the actual time taken for each process. We are currently offering early access and will configure your initial process free of charge. Our pricing structure includes a Starter plan at $29 per user per month, a Professional plan at $79 per user per month, and tailored solutions for Enterprise-level requirements, ensuring that you can find the optimal package for your organization. By streamlining your workflows with Lumen, you can enhance efficiency and productivity, allowing your team to focus on what truly matters.

What is IBM Blueworks Live?

IBM Blueworks Live is an innovative cloud platform that revolutionizes how teams develop and enhance business workflows. It provides a collaborative space that effectively connects process mapping with actionable insights. Featuring an easy-to-navigate web interface, IBM Blueworks Live allows teams to document, analyze, and optimize processes with remarkable simplicity and efficiency, eliminating the need for downloads. The platform is tailored for active collaboration, allowing stakeholders to engage, exchange ideas, and foster improvements instantly, regardless of their location. This capability not only boosts productivity but also enhances the overall quality of business processes.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$29/user/month

Pricing Information

$53/month/user
The full functionality of Blueworks Live available as an on-demand, cloud-based solution. Most popular plan.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Lumen

Company Location

Europe

Company Website

lumen.run

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/blueworkslive

Categories and Features

Categories and Features

Diagram

Not specified

Process Mapping

Not specified

Process Mining

Not specified

Workflow Management

Not specified

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