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What is LumenVox Voice Biometrics?

Businesses can enhance their customer interactions by implementing voice biometrics authentication while maintaining robust security measures. LumenVox's Voice Biometrics technology evaluates customers by analyzing their voice recordings against a database of previously authenticated voice samples, known as "voiceprints," to determine authenticity or fraudulence. Just as each person's fingerprint is distinct, so is their voice, making Voice Biometric Authentication a powerful tool for identity verification. The adaptable nature of LumenVox's Voice Biometrics technology allows organizations to choose the most suitable method for their needs, facilitating a streamlined and secure approach to customer verification. By integrating LumenVox Voice Biometrics, companies not only improve the user experience and cut operational costs but also bolster their security protocols. Additionally, the inclusion of liveness detection offers an extra layer of protection, ensuring that interactions remain safe and reliable. Overall, this technology represents a significant advancement in both customer service and security practices.

What is Lumen Defender?

Lumen Defender is an advanced service that leverages AI and machine learning to identify and mitigate network threats, thereby effectively managing new cyber risks at the network edge. Utilizing insights from Black Lotus Labs, Lumen's specialized threat research team, the service analyzes a staggering 200 billion NetFlow sessions daily, enabling proactive detection and prevention of threats such as malware, ransomware, phishing, and botnets before they breach corporate networks. This system is designed to function without the need for additional hardware or complex configurations, seamlessly integrating with Lumen's Internet On-Demand services that offer real-time monitoring, customizable threat blocking based on severity, and detailed reporting via an intuitive web interface. Lumen Defender comes in two versions, Essentials and Plus, featuring capabilities like automatic blocking of high-risk IP addresses, customizable allow/deny lists, and alert notifications that enhance an organization's cybersecurity defenses. Furthermore, its focus on user-friendliness allows businesses of all sizes to easily adjust and fortify their security measures in response to the continuously changing landscape of cyber threats. As organizations face increasingly sophisticated attacks, Lumen Defender empowers them to stay ahead and maintain a robust security posture.

Media

Media

Integrations Supported

Avaya Aura

Integrations Supported

Avaya Aura

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.04 per hour
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LumenVox

Date Founded

2001

Company Location

United States

Company Website

www.lumenvox.com

Company Facts

Organization Name

Lumen

Company Location

United States

Company Website

www.lumen.com/en-us/security/defender.html

Categories and Features

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