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What is Lumens OS?

Currently in development by NAXXIS, Lumens OS is a Linux-based operating system designed to consolidate the Lumens application ecosystem into a single cohesive framework. This streamlined approach allows users to access all Lumens applications without the hassle of installing each individually. The initiative focuses on delivering a user-friendly and flexible Linux environment for everyday tasks, while also enhancing connectivity through Lumens software. Although the project is still in the integration phase, meaning the release ISO is not yet publicly available, Lumens OS is specifically crafted for individuals seeking a Linux system that seamlessly incorporates Lumens applications. As the integration continues to advance, the applications and functionalities included within the operating system are expected to grow and improve. This groundbreaking project illustrates a strong commitment to developing a holistic computing solution tailored to the diverse needs of its user base, ultimately paving the way for a more interconnected digital experience.

What is LumenVox Call Progress Analysis (CPA)?

Clients anticipate efficient and professional communication. The advanced Call Progress Analysis (CPA) software by LumenVox, featuring Voice Activity Detection, equips organizations to effectively connect with and engage customers instantly. Utilizing LumenVox's cutting-edge speech recognition and tone-detection technologies, CPA can accurately differentiate between live individuals and automated systems. This capability enhances the functionality of auto-dialers, enabling improved routing of calls to agents and more effective message delivery. The advantages of this system are numerous: • Payload Accuracy: Enhances the precision of connecting with agents or delivering voicemails, increasing success rates from below 80 percent to nearly 100 percent. • Deployment Flexibility: Offers customization options tailored to specific application behaviors or individual calls, and supports various default profiles across operations. • Noise Filtering: Employs AI-driven technology to effectively separate human voices from background noise. • Legal Compliance: Guarantees adherence to regulatory guidelines while optimizing the advantages of predictive dialing. • Enhanced Customer Engagement: By ensuring accurate connections, businesses can foster stronger relationships with their customers.

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Media

Integrations Supported

Integrations Supported

Avaya Aura
Cisco AnyConnect
Enghouse Interactive Contact Center
Five9
Twilio

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Contact Us

Supported Platforms

Linux

Supported Platforms

SaaS
Windows
On-Prem
Linux

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

NAXXIS Labs

Date Founded

2018

Company Location

Indonesia

Company Website

www.naxxis.id/

Company Facts

Organization Name

LumenVox

Date Founded

2001

Company Location

United States

Company Website

www.lumenvox.com

Categories and Features

Operating Systems

Not specified

Categories and Features

AI Dialers

Not specified

Auto Dialer

Predictive Dialer

Sales Dialers

Not specified

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