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What is Lumos?

Lumos functions as an internal AppStore for companies, simplifying the processes of access requests, reviews, and license management through a user-friendly self-service platform. By automating the workflows for access requests, approvals, and provisioning, organizations can notably decrease the volume of support tickets they encounter. This not only improves visibility into various SaaS applications and related expenses but also aids in the elimination of unused licenses with automated processes. As companies grow their teams and adjust to remote work dynamics, the surge of help desk inquiries concerning app access and permission requests can become quite burdensome. With Lumos, permission management and access duration approvals can be conducted directly within Slack, resulting in a more efficient workflow. Before a new employee's start date, Lumos notifies their manager and assists in preparing all essential applications for their use. Recognizing that not every employee needs access to every application is crucial; thus, Lumos provides the capability to tailor the AppStore to align with specific employee roles, which streamlines operations and reduces potential issues. By adopting Lumos, organizations not only boost efficiency but also free up resources to concentrate on what truly drives success—achieving their business objectives while minimizing administrative hurdles. Ultimately, Lumos transforms the way companies manage application access and permissions, supporting their growth and adaptability in a changing work environment.

What is Electric?

Electric is revolutionizing business IT management by offering real-time support to over 30,000 users and centralized IT solutions for more than 600 clients. As a result, companies can achieve up to 50% reduction in IT expenses while ensuring consistent security measures across all devices, applications, and networks. This innovative approach not only enhances operational efficiency but also simplifies the complexities of IT management for businesses of all sizes.

Media

Media

Integrations Supported

Microsoft Teams
Okta
Slack
Zoom
Druva
Google
Matterport
Mixpanel
OneLogin
Salesforce
Skydio Cloud
Zoom Phone

Integrations Supported

Microsoft Teams
Okta
Slack
Zoom
Asana
Dropbox
Kaseya BMS
Microsoft 365
RingCentral RingEX
Trello
Ubiquity

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Flexible based on your needs

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lumos

Company Location

United States

Company Website

www.lumos.com

Company Facts

Organization Name

Electric

Date Founded

2016

Company Location

United States

Company Website

www.electric.ai

Categories and Features

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Not specified

DNS Security

Not specified

Endpoint Protection

Not specified

Help Desk

Not specified

Identity Management

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Not specified

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Network Management

Not specified

Onboarding

Not specified

Remote Support

Live Chat
Real-time Chat

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

Not specified

Service Desk

Not specified

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