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What is Lyssna?

Lyssna is an innovative user research platform designed to evaluate digital products by engaging with real users, providing valuable insights into target audiences. The platform offers various tools aimed at enhancing designs to create more engaging and user-friendly experiences. Among its standout features is five-second testing, which allows for a rapid assessment of landing page effectiveness through short user exposure. First click testing is another key component, enabling the analysis of navigation efficiency by tracking where users click first. Surveys facilitate the collection of feedback from targeted customers, serving as a means for validation of ideas. Additionally, navigation testing helps to refine user flows by assessing task completion, while prototype testing with Figma allows designers to observe how users interact with prototypes throughout the design process. Card sort testing aid in the intuitive organization and labeling of content that resonates with users. Tree testing further enhances information architecture, ensuring users can easily navigate to the information they require. Preference testing provides insights into audience choices through targeted questions, while participant recruitment options allow for testing with specific users or leveraging a diverse panel of over 690,000 individuals across more than 120 countries and various demographics. The platform also simplifies the interview process from preparation to transcription, and recordings feature allows for capturing audio, screen, and video during unmoderated testing sessions, ensuring a comprehensive understanding of user interactions. Live website testing is also available, revealing where users struggle on real tasks. Newest feature, Spaces and wallets will help organize research by team or project while managing budget allocation in one place. Built for brands of all sizes, Lyssna supports designers, marketers, researchers, and product leaders.

What is Hellooo?

Hellooo is an innovative software tool that harnesses the power of artificial intelligence to enhance user interviews, thereby streamlining the product discovery experience by swiftly extracting valuable insights from numerous discussions. This all-encompassing platform gathers recordings, transcripts, and analytical data, which significantly enhances the efficiency of user research workflows. With the capability to produce high-quality transcripts in over 100 languages, it guarantees that results are accessible within five minutes, enabling the quick dissemination of essential highlights immediately following interviews. Hellooo excels in evaluating user sentiments and emotions, delivering unbiased insights that enrich the comprehension of user experiences during interviews. Users have the opportunity to interact with the AI researcher to uncover trends, customer journeys, and difficulties within qualitative data, promoting rapid and informed decision-making. Furthermore, the platform effortlessly integrates with well-known communication applications like Google Meet, Zoom, and Teams, allowing users to either record interviews live or upload existing files to generate insights without any delay. By optimizing the entire process, Hellooo enables teams to make informed, data-driven decisions promptly and effectively, ultimately enhancing the overall research experience. This capability not only benefits individual researchers but also fosters collaboration among teams, creating a more cohesive and informed approach to user feedback.

Media

Media

Integrations Supported

Microsoft Teams
Zoom
Figma
Google Calendar
Google Meet
Microsoft Outlook

Integrations Supported

Microsoft Teams
Zoom
Figma
Google Calendar
Google Meet
Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

$165 per month
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Lyssna

Date Founded

2008

Company Location

Australia

Company Website

lyssna.com

Company Facts

Organization Name

Hellooo

Date Founded

2023

Company Location

France

Company Website

www.hellooo.io

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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