Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ManageEngine EventLog Analyzer Reviews & Ratings
    4.3 out of 5 stars 211 Ratings
    Company Website for ManageEngine EventLog Analyzer
  • Portfolio Manager Reviews & Ratings
    5.0 out of 5 stars 3 Ratings
    Company Website for Portfolio Manager
  • ALMobile Reviews & Ratings
    4.3 out of 5 stars 29 Ratings
    Company Website for ALMobile
  • Yoffix Reviews & Ratings
    4.8 out of 5 stars 90 Ratings
    Company Website for Yoffix
  • SiteKiosk Reviews & Ratings
    4.8 out of 5 stars 30 Ratings
    Company Website for SiteKiosk
  • Rippling Reviews & Ratings
    4.8 out of 5 stars 21,040 Ratings
    Company Website for Rippling
  • LabWare LIMS Reviews & Ratings
    4.5 out of 5 stars 113 Ratings
    Company Website for LabWare LIMS
  • Polonious Reviews & Ratings
    4.8 out of 5 stars 2 Ratings
    Company Website for Polonious
  • SDS Manager Reviews & Ratings
    5.0 out of 5 stars 4 Ratings
    Company Website for SDS Manager
  • WaitWell Reviews & Ratings
    4.8 out of 5 stars 211 Ratings
    Company Website for WaitWell

What is MAF ICIMS?

Simplify the oversight, reporting, and analysis of your Unified Communication and Collaboration (UC&C) platform and its components effortlessly. Our software provides you with essential tools to manage, report, and evaluate your UC&C system effectively. As the contemporary workplace evolves quickly, leveraging these tools becomes vital to ensure that your UC&C investment delivers the expected improvements in productivity, cost savings, and streamlined business operations. With updates every 60 seconds, you receive an almost real-time snapshot of Unified Communication usage, complete with a variety of dashboards that offer insights into User Adoption, Employee Productivity, Call Quality, and Cost metrics. Enjoy customizable user interfaces that allow you to rearrange dashboards and choose the data you want to display, along with the option to apply filters for a focus on the most relevant information. The click-through reporting capability lets you create detailed reports directly from the dashboard, ensuring that all necessary insights are readily accessible. This degree of control not only empowers you to make informed decisions but also enhances your organization’s overall communication strategy. By utilizing these features, your team can adapt more swiftly to changes and optimize communication practices efficiently.

What is Call SWEET!?

Call SWEET! Call Accounting provides vital insights that are crucial for effectively streamlining your business operations. Through extensive reporting on all incoming, outgoing, and internal calls, you can analyze your telecommunications activities from multiple angles. This tool enables you to track specific information related to individual extensions, departments, or various locations, allowing for essential adjustments aimed at boosting productivity and operational efficiency. You can save precious time by automating the delivery of the reports you need, whether that be daily, weekly, monthly, or as a one-off event. Additionally, integrating contact center analysis into your routine workflow is simplified with the option for scheduled report generation. Accessible via any web browser, Call SWEET! empowers remote employees and managers to create important reports directly from their home offices. With just a few clicks, you can receive immediate reports, and you also have the option to export these reports in PDF or Excel format for deeper analysis or distribution. This intuitive system not only keeps you informed but also enhances your agility in making strategic business decisions. Overall, Call SWEET! is an essential tool that can significantly elevate your operational capabilities.

Media

Media

Integrations Supported

Integrations Supported

Adobe Acrobat
Microsoft Excel

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

MAF InfoCom

Company Location

Netherlands

Company Website

www.mafinfo.com/product/maf-icims-unified-communications-monitoring-analytics-reporting/

Company Facts

Organization Name

DATEL Software Solutions

Company Website

www.datel-group.com/solutions/call-sweet

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

Not specified

Popular Alternatives

VXTracker Reviews & Ratings

VXTracker

Connections

Popular Alternatives

Cloud SWEET! Reviews & Ratings

Cloud SWEET!

DATEL Software Solutions
Microcall Reviews & Ratings

Microcall

Micro-Tel
Call Accounting Mate Reviews & Ratings

Call Accounting Mate

Callaccounting.ws
QualifyGo Reviews & Ratings

QualifyGo

Oak Innovation Limited
VXTracker Reviews & Ratings

VXTracker

Connections
Calltrak Reviews & Ratings

Calltrak

Theodore Software Consultants