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Ratings and Reviews 0 Ratings
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What is MAF ICIMS?
Simplify the oversight, reporting, and analysis of your Unified Communication and Collaboration (UC&C) platform and its components effortlessly. Our software provides you with essential tools to manage, report, and evaluate your UC&C system effectively. As the contemporary workplace evolves quickly, leveraging these tools becomes vital to ensure that your UC&C investment delivers the expected improvements in productivity, cost savings, and streamlined business operations. With updates every 60 seconds, you receive an almost real-time snapshot of Unified Communication usage, complete with a variety of dashboards that offer insights into User Adoption, Employee Productivity, Call Quality, and Cost metrics. Enjoy customizable user interfaces that allow you to rearrange dashboards and choose the data you want to display, along with the option to apply filters for a focus on the most relevant information. The click-through reporting capability lets you create detailed reports directly from the dashboard, ensuring that all necessary insights are readily accessible. This degree of control not only empowers you to make informed decisions but also enhances your organization’s overall communication strategy. By utilizing these features, your team can adapt more swiftly to changes and optimize communication practices efficiently.
What is InfoDEN?
Welcome to InfoDEN Pty Ltd, a software company based in Australia that specializes in providing tailored solutions for Hospitality Interfaces and PABX call logging, along with telephone call accounting and billing software. At InfoDEN, we understand that delivering top-notch products is merely the start; we also emphasize outstanding customer service to ensure our clients enjoy a holistic solution that fulfills their needs. Our product lineup features the PABX Call Logger and over 30 unique Hospitality Interfaces, designed to enhance our clients’ operations. For more information regarding our offerings, please contact our Sales Manager. We take great pride in crafting all of our Interfaces internally, which enables us to customize our standard PMS Hospitality Interfaces by adding specific features as required. While there may be a development fee based on the complexity of the customizations requested, we frequently cover these costs to provide added value for our clients. This approach reflects our unwavering commitment to customer satisfaction, as we strive to foster not only a product-oriented relationship but also a true partnership with those we serve. We believe that by working closely with our clients, we can create solutions that truly resonate with their unique challenges and aspirations.
Integrations Supported
RMS Cloud
Storable Newbook
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MAF InfoCom
Company Location
Netherlands
Company Website
www.mafinfo.com/product/maf-icims-unified-communications-monitoring-analytics-reporting/
Company Facts
Organization Name
InfoDen
Company Location
Australia
Company Website
www.infoden.com.au
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log