Blackbaud CRM Reviews & Ratings

Blackbaud CRM

4.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is MAP.CRM?

To ensure a business flourishes, it is vital to focus on Customer Relationship Management (CRM). Given the high costs associated with acquiring new customers, it becomes increasingly important to cultivate lasting relationships with current clients. MAP.CRM is an online solution specifically created to improve customer relationship management and streamline sales force automation. It allows for the tracking of leads, prospects, and opportunities, which helps you direct your energy towards what is truly important—building connections with prospective clients. You can handle numerous aspects of client interactions, such as managing multiple contacts, scheduling appointments, and organizing attachments and addresses. Furthermore, its flexible reporting feature enables you to generate personalized reports that cater to your unique requirements, ensuring your operations remain systematic and effective. By adopting a comprehensive CRM solution like MAP.CRM, your business can not only enhance its overall performance but also significantly boost customer satisfaction and loyalty. This emphasis on relationship-building ultimately lays the groundwork for sustained growth and success.

What is Blackbaud CRM?

Blackbaud CRM™ provides an advanced customer relationship management solution specifically designed for large and enterprise-scale nonprofit organizations. This system combines exceptional expertise in the nonprofit arena with cutting-edge fundraising and CRM technology, as well as integrated analytics, multichannel marketing, and data mining services, all focused on enhancing the relationships that larger nonprofits cultivate with their supporters. By tapping into Blackbaud’s extensive fundraising acumen, this all-encompassing CRM solution empowers organizations to significantly boost their fundraising initiatives. It effectively tackles various communication and fundraising obstacles through a cohesive strategy that encompasses online donations, peer-to-peer fundraising, multichannel marketing, database segmentation, and optimal web design. Blackbaud CRM’s integrated prospect research tool, ResearchPoint™, helps eliminate uncertainties by revealing essential insights into wealth potential and philanthropic giving trends, ultimately propelling your mission with assurance. Additionally, this array of tools equips nonprofits with the flexibility to navigate evolving circumstances while fostering strong, productive connections with their donors, ensuring sustainable growth and impact over time.

Media

Media

Integrations Supported

Integrations Supported

360MatchPro
Active Directory
Almabase
Beam AI
Boundless Fundraising
CallHub
Constant Contact
Cvent Event Management
DonorBridge
ElectroNeek
Eventgroove
Flint
Givergy
Hivebrite
Mazaal AI
Momentum
Nango
Omatic
SETWorks
iDonate

API Availability

API Availability

Pricing Information

$25 per user per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MAP IT

Date Founded

2009

Company Location

Malta

Company Website

www.map-suite.com

Company Facts

Organization Name

Blackbaud

Date Founded

1999

Company Location

United States

Company Website

www.blackbaud.com/products/blackbaud-crm

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Categories and Features

CRM

Not specified

Donation Management

Not specified

Fundraising

Not specified

Grant Management

Not specified

Nonprofit

Not specified

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