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What is MARS Reservation System?

Mach Associates Reservations Systems (MARS) serves as an all-inclusive, web-based Tour Management System, providing flexible and powerful software solutions tailored to meet the diverse needs of tour operators and travel planners of all sizes. This platform offers a wide range of features that cover every facet of the travel industry. By leveraging cutting-edge technology, MARS ensures that its clients benefit from the most up-to-date functionalities as part of their standard package. The system supports ‘Dynamic packaging,’ empowering businesses to offer clients customized services or pre-set itineraries that can be modified to suit individual desires. No matter the unique demands of your operation, MARS provides sophisticated, high-quality technology designed to keep you competitive in a fast-paced market. Additionally, the software adeptly handles bookings for both individuals and groups, including coach transportation options, while also featuring an extensive selection of booking links. To enhance operational efficiency, it includes task management features that allow bookings to be delegated to team members for further processing, thus further optimizing the workflow. This holistic approach not only streamlines the booking process but also enhances overall customer satisfaction by ensuring a seamless travel experience.

What is Centaur TBMS?

The Centaur Travel Business Management System (TBMS) is designed to meet the operational requirements of tour operators who offer a range of travel services, such as packaged tours, flexible itineraries, group excursions, cruises, fly-drive options, and customized packages. It is equipped to meet the most demanding needs in sales, marketing, call center management, reservations, accounting, customer service, and back-office tasks, making it ideal for tour operators of all sizes. By utilizing Centaur TBMS, businesses can efficiently manage customer interactions, ultimately boosting both profitability and customer loyalty throughout the sales and service journey. Moreover, the system’s modules can easily connect with existing and third-party solutions, including CRS and payment gateways, allowing operators to adopt the system in a budget-friendly manner while leveraging their current IT infrastructure. Users benefit from the platform's accessibility via any web browser, which provides a level of convenience and flexibility that is essential in the travel sector. This ability to manage operations from any location ensures that tour operators remain agile and responsive in an ever-evolving industry landscape. As a result, they can swiftly adapt to changes and better serve their clients’ needs.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
ActiveCampaign
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Converge
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Okta
Oracle PeopleSoft
PayPal
PayTrace
Sage 50
Salesforce
SendGrid
Worldpay
Zapier

API Availability

API Availability

Pricing Information

$1000 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Mach Associates

Date Founded

1997

Company Location

United Kingdom

Company Website

www.machassociates.com/Products/TravelSolutions/Mars/Default.aspx

Company Facts

Organization Name

Centaur Systems

Date Founded

2000

Company Location

United States

Company Website

www.centaursystemsinc.com

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
GDS / OTA Integration
Itinerary Creation
Payment Processing
Promotions Management
Quote Management
Vendor Management

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

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