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What is MAT?

Products can now be designated for admin-only purchases, meaning they can only be bought after registration, and any attempts to add these items to a shopping cart will lead to their immediate removal. Moreover, customers may need to choose a related profile during the checkout process on the store pages. In addition, scorekeepers can right-click on a fight within a bracket to activate a feature that emphasizes that particular match and the subsequent ones, enabling both the scorekeeper and any connected displays to view this information; coordinators also have access to this feature. Scorekeepers now have the option to use a new presentation mode for brackets, called the fight list display, which organizes the fights in a way that allows for more entries while providing less detailed information. Furthermore, the red phone icon on the scorekeepers' interface now serves to trigger a specific tournament alert, instead of merely dialing the designated MAT Action staff contact numbers. This upgrade enhances functionality, offering improved versatility and efficiency for managing tournaments, ultimately benefiting both organizers and participants alike.

What is ChurnZero?

ChurnZero is a dynamic platform designed to enhance customer success for subscription-based companies by addressing the issue of customer churn. Through its innovative software solutions, businesses gain insights into customer interactions with their products, enabling them to evaluate customer satisfaction and engagement levels effectively. This understanding fosters improved product adoption, ultimately leading to higher renewal rates. Additionally, companies can tailor their customer experiences by offering timely and pertinent communication, ensuring that they meet the unique needs of each customer while strengthening relationships over time. By leveraging these tools, businesses can create a more proactive approach to customer success.

Media

Media

Integrations Supported

Integrations Supported

AskNicely
Champify
Gmail
Google Workspace
Hightouch
HubSpot CRM
HubSpot Customer Platform
Jira Work Management
Pendo
Pipedrive
Pylar
Refold
Salesforce Agentforce Service
Segment
Shift
Slack
Synthesia
Teamwork.com
Zendesk
Zoho Desk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Martial Arts Technologies

Date Founded

2009

Company Website

mataction.com

Company Facts

Organization Name

ChurnZero

Date Founded

2015

Company Location

United States

Company Website

churnzero.net

Categories and Features

Martial Arts

Not specified

Categories and Features

AI Customer Success

Not specified

Churn Prevention

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Trend Analysis

Customer Onboarding

Not specified

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics

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