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What is MNB CRM?

MNB CRM is a powerful tool designed to efficiently manage a range of organizational tasks and promote overall success. It simplifies complex activities like lead management, tracking attendance, and building long-lasting client relationships. By automating these typically tedious processes, the CRM boosts employee efficiency and positively impacts your company's financial performance. Furthermore, this solution allows you to prioritize strategic decision-making, freeing you from the burden of daily operational concerns. This shift in focus can lead to more innovative approaches and improved business outcomes.

What is Kilterly?

Building and sustaining strong customer relationships is crucial for improving customer loyalty and lowering acquisition expenses. Kilterly is instrumental in fostering long-lasting connections with customers. Our sophisticated data analysis engine distinguishes between engaged customers, those who are apathetic, and those who might be inclined to leave. We have developed a unique survey tool designed specifically for customer success, which employs a groundbreaking approach to measure customer sentiment based on their feedback. By utilizing the Net Promoter Score (NPS), we enable you to consistently and subtly evaluate the likelihood of your customers recommending your business or product. Furthermore, Kilterly's automated communication features allow you to create campaigns and oversee tasks, enhancing both customer onboarding and the nurturing of ongoing relationships. Our platform also offers the capability to target specific customer segments at the most strategic times, employing various criteria for segmentation. This enables you to effectively organize your team's workflow, ensuring that each interaction with customers is both significant and impactful. Ultimately, Kilterly not only deepens your insight into customer preferences but also provides you with the necessary tools to address their needs proactively, significantly improving overall customer satisfaction.

Media

No images available

Media

Integrations Supported

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Mailgun
Pipedrive
Salesforce
Slack
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$399.00/month
Kilterly offers three pricing tiers based on number of clients
Free Trial Offered?

Supported Platforms

Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

MNB Soft Solution

Date Founded

2014

Company Location

India

Company Website

mnbsoft.com

Company Facts

Organization Name

Kilterly

Date Founded

2018

Company Location

United States

Company Website

kilterly.com

Categories and Features

CRM

Not specified

Categories and Features

Customer Engagement

Churn Management
Communication Management
Content Syndication
Feedback Collection

Customer Experience

Action Management
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis

Customer Satisfaction

Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Health Score
Onboarding
Usage Tracking / Analytics

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