Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • kama.ai Reviews & Ratings
    9 Ratings
  • Bluehost Reviews & Ratings
    31,868 Ratings
    Company Website
  • Vibe Retail Reviews & Ratings
    93 Ratings
    Company Website
  • Convesio Reviews & Ratings
    63 Ratings
    Company Website
  • Ecwid Reviews & Ratings
    1,030 Ratings
    Company Website
  • MRPeasy Reviews & Ratings
    257 Ratings
    Company Website
  • Descartes Sellercloud Reviews & Ratings
    105 Ratings
    Company Website
  • wp2print Reviews & Ratings
    7,748 Ratings
    Company Website
  • OneTimePIM Reviews & Ratings
    89 Ratings
    Company Website

What is MOON Chat?

MOON Chat functions as an AI-powered chatbot and messaging platform specifically designed for e-commerce websites and online enterprises. It leverages a retailer's inventory, website content, and policies to efficiently respond to customer questions while displaying product cards that include images, prices, and direct links, all while confirming product availability before making suggestions. Moreover, it provides authenticated users with access to order and shipping information, collects contact details for future outreach, and facilitates interactions through a website widget as well as popular messaging services like WhatsApp, Facebook Messenger, and Instagram. In addition, store staff can directly participate in social media conversations when required. MOON Chat offers seamless integration with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and it is compatible with Google Merchant product feeds, simplifying its installation on WordPress and various other sites. This service operates on a cloud subscription basis with multiple monthly plans and includes a trial option, while the Shopify app also provides a free version. Furthermore, the adaptability of MOON Chat empowers businesses to significantly improve their customer support functions and foster greater customer engagement, ultimately benefiting overall sales and satisfaction. As a result, MOON Chat stands out as an essential tool for online retailers aiming to enhance their customer experience.

What is ChatGent?

ChatGent is a cloud-based messaging and commerce platform powered by AI, tailored for online retailers, service providers, medical facilities, restaurants, and agencies. It effectively manages customer queries across numerous messaging channels including website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by employing pre-approved business information, which helps funnel conversations to staff through a centralized inbox. With real-time synchronization of product catalogs from Shopify and WooCommerce, customers can browse and make purchases through messages, images, or screenshots that correspond to the catalog offerings. Furthermore, teams are enabled to engage with comments on Facebook and Instagram, capture potential leads, oversee orders from start to finish, utilize AI Copilot features, and assess performance metrics. The platform also supports multilingual interactions with customers, accommodating languages such as Banglish, Roman Urdu, Hinglish, and Arabizi, while its intuitive dashboard is available in both English and Bengali, guaranteeing a smooth experience for a wide range of users. By integrating these functionalities, ChatGent aims to significantly enhance customer engagement and optimize business workflows across diverse industries, ultimately leading to improved customer satisfaction and operational efficiency.

Media

Media

No images available

Integrations Supported

Facebook Messenger
Instagram
Shopify
Telegram
WhatsApp
WooCommerce
Gomag
Google Merchant Center
PrestaShop
WordPress

Integrations Supported

Facebook Messenger
Instagram
Shopify
Telegram
WhatsApp
WooCommerce

API Availability

API Availability

Has API

Pricing Information

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Offered?

Pricing Information

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

THE MOON Agency

Date Founded

2019

Company Location

Romania

Company Website

moonchat.ro/en/

Company Facts

Organization Name

Factoryze

Company Location

Bangladesh

Company Website

chatgent.chat

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

Popular Alternatives

MOON Post Reviews & Ratings

MOON Post

THE MOON Agency

Popular Alternatives

MOON Chat Reviews & Ratings

MOON Chat

THE MOON Agency
ChatGent Reviews & Ratings

ChatGent

Factoryze
thatChat Reviews & Ratings

thatChat

La Luce
Time Saver Bot Reviews & Ratings

Time Saver Bot

Outsourcing Software Development SLLC
Ovebot Reviews & Ratings

Ovebot

AWeb Design SRL