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MOON Chat functions as an AI-powered chatbot and messaging platform specifically designed for e-commerce websites and online enterprises. It leverages a retailer's inventory, website content, and policies to efficiently respond to customer questions while displaying product cards that include images, prices, and direct links, all while confirming product availability before making suggestions. Moreover, it provides authenticated users with access to order and shipping information, collects contact details for future outreach, and facilitates interactions through a website widget as well as popular messaging services like WhatsApp, Facebook Messenger, and Instagram. In addition, store staff can directly participate in social media conversations when required. MOON Chat offers seamless integration with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and it is compatible with Google Merchant product feeds, simplifying its installation on WordPress and various other sites. This service operates on a cloud subscription basis with multiple monthly plans and includes a trial option, while the Shopify app also provides a free version. Furthermore, the adaptability of MOON Chat empowers businesses to significantly improve their customer support functions and foster greater customer engagement, ultimately benefiting overall sales and satisfaction. As a result, MOON Chat stands out as an essential tool for online retailers aiming to enhance their customer experience.
What is Fulply?
Fulply is an innovative AI chat solution tailored for your website, delivering 24/7 responses to visitor questions in various languages while also gathering contact details from those interested in further communication. The installation process is seamless, consisting of three easy steps: initially, Fulply scans your website to identify all relevant pages, including any PDFs or custom text you wish to add; then, you can customize the assistant’s name, color scheme, and greeting message without requiring any technical expertise; finally, you simply need to insert a single embed code into your website, whether it’s hosted on WordPress, Shopify, Wix, Squarespace, Webflow, or a bespoke platform. Fulply guarantees that it only responds based on the content you provide, and when it encounters insufficient information, it wisely opts not to speculate, instead offering a contact form for users to fill out. Users benefit from a robust dashboard that allows them to monitor interactions, frequently asked questions, and conversion metrics, while Fulply also performs weekly audits of your site to keep pricing and business hours current. With a strong focus on privacy, Fulply steers clear of tracking cookies, provides EU-based hosting, and assures that your content will never be used for training AI systems. Moreover, there are no long-term commitments, granting you the freedom to cancel anytime with ease. By opting for Fulply, you not only boost user engagement on your site but also retain complete authority over your data and user interactions, ensuring a more personalized experience for your visitors. The platform empowers businesses to foster meaningful connections while keeping user privacy at the forefront.
Media
No images available
Integrations Supported
Shopify
WordPress
Facebook Messenger
Gomag
Google Merchant Center
Instagram
PrestaShop
Telegram
Integrations Supported
Shopify
WordPress
Squarespace
Webflow
API Availability
API Availability
Pricing Information
€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Offered?
Pricing Information
$0
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Not specified
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Company Facts
Organization Name
THE MOON Agency
Date Founded
2019
Company Location
Romania
Company Website
moonchat.ro/en/
Company Facts
Organization Name
Fulply
Date Founded
2026
Company Location
Czech Republic
Company Website
fulply.com
Categories and Features
AI Chatbots
Not specified
Categories and Features
AI Chatbots
Not specified