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What is MOON Chat?

MOON Chat functions as an AI-powered chatbot and messaging platform specifically designed for e-commerce websites and online enterprises. It leverages a retailer's inventory, website content, and policies to efficiently respond to customer questions while displaying product cards that include images, prices, and direct links, all while confirming product availability before making suggestions. Moreover, it provides authenticated users with access to order and shipping information, collects contact details for future outreach, and facilitates interactions through a website widget as well as popular messaging services like WhatsApp, Facebook Messenger, and Instagram. In addition, store staff can directly participate in social media conversations when required. MOON Chat offers seamless integration with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and it is compatible with Google Merchant product feeds, simplifying its installation on WordPress and various other sites. This service operates on a cloud subscription basis with multiple monthly plans and includes a trial option, while the Shopify app also provides a free version. Furthermore, the adaptability of MOON Chat empowers businesses to significantly improve their customer support functions and foster greater customer engagement, ultimately benefiting overall sales and satisfaction. As a result, MOON Chat stands out as an essential tool for online retailers aiming to enhance their customer experience.

What is Inklura?

Inklura is a cloud-based business management solution specifically designed for small to medium-sized businesses. It offers a collaborative workspace that brings together customer and contact details, sales leads, estimates, invoices, payment reminders, project oversight, and team task assignments. Users can choose from various plans that unlock additional features, including customer support, human resources management, appointment scheduling, email and SMS communication, website oversight, e-commerce capabilities, point-of-sale systems, and ticketing solutions. Inklura also provides free online tools alongside individually priced products, in addition to a user-centric Suite that merges different business modules into one platform. The software includes documentation for connectors to PrestaShop and WooCommerce, as well as a developer API for tailored enhancements. Moreover, it supports French-speaking teams with a fully operational French-language interface and documentation, allowing them to effectively handle customer engagement, streamline sales activities, and manage operational functions within a unified system, ultimately boosting efficiency and productivity. With its extensive range of features and user-friendly design, Inklura aims to empower businesses to thrive in a competitive marketplace.

Media

Media

Integrations Supported

PrestaShop
Shopify
WooCommerce
Facebook Messenger
Gomag
Google Merchant Center
Instagram
Telegram
WhatsApp
WordPress

Integrations Supported

PrestaShop
Shopify
WooCommerce

API Availability

API Availability

Has API

Pricing Information

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Offered?

Pricing Information

€4/employee/month
BUREAU includes free online tools. Paid products are priced separately by unit; RH salarié starts at €4/employee/month excluding tax, with a 12-month commitment. Suite Inklura costs €45/user/month for 3–49 users, excluding tax, with a 12-month commitment; setup is charged separately. E-commerce, point-of-sale and ticketing products have separate prices. Products requiring a demonstration are quoted based on the functions confirmed during the demonstration.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

THE MOON Agency

Date Founded

2019

Company Location

Romania

Company Website

moonchat.ro/en/

Company Facts

Organization Name

Webdesign29

Date Founded

2011

Company Location

France

Company Website

www.inklura.fr/

Categories and Features

AI Chatbots

Not specified

Categories and Features

Business Management

Not specified

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