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What is MOON Chat?

MOON Chat functions as an AI-powered chatbot and messaging platform specifically designed for e-commerce websites and online enterprises. It leverages a retailer's inventory, website content, and policies to efficiently respond to customer questions while displaying product cards that include images, prices, and direct links, all while confirming product availability before making suggestions. Moreover, it provides authenticated users with access to order and shipping information, collects contact details for future outreach, and facilitates interactions through a website widget as well as popular messaging services like WhatsApp, Facebook Messenger, and Instagram. In addition, store staff can directly participate in social media conversations when required. MOON Chat offers seamless integration with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and it is compatible with Google Merchant product feeds, simplifying its installation on WordPress and various other sites. This service operates on a cloud subscription basis with multiple monthly plans and includes a trial option, while the Shopify app also provides a free version. Furthermore, the adaptability of MOON Chat empowers businesses to significantly improve their customer support functions and foster greater customer engagement, ultimately benefiting overall sales and satisfaction. As a result, MOON Chat stands out as an essential tool for online retailers aiming to enhance their customer experience.

What is Inletbase?

Inletbase is a robust platform that integrates a hosted form backend with an AI-driven chatbot system tailored for website owners and their teams. This innovative solution facilitates the gathering of submissions through existing forms with hosted endpoints or compatible platform connectors, while concurrently organizing responses in a centralized inbox and providing notifications, spam filters, and the ability to activate visual workflows, webhooks, CRM integration, or AI-generated email replies. Furthermore, users can create custom chatbots utilizing their website content, uploaded documents, text, and predefined Q&A formats, which can be effortlessly embedded into their websites through a chat widget. The platform also includes features for lead collection, conversation analysis, human escalation, API connectivity, and team management— all available from a single dashboard. This solution is ideal for businesses and developers seeking to efficiently manage website inquiries without the complexity of developing a separate backend for form processing, while also serving teams eager to address visitor questions effectively using their own resources. Inletbase’s diverse functionalities not only enhance user engagement but also streamline online communication, making it a vital asset for any organization looking to improve their digital interactions. Ultimately, its user-friendly interface and comprehensive features empower teams to provide timely responses and foster meaningful connections with their audience.

Media

Media

No images available

Integrations Supported

WordPress
Facebook Messenger
Gomag
Google Merchant Center
Instagram
PrestaShop
Shopify
Telegram
WhatsApp
WooCommerce

Integrations Supported

WordPress
Framer
HubSpot CRM
Webflow

API Availability

API Availability

Has API

Pricing Information

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Offered?

Pricing Information

$39/month
Starter is free and includes 1 form, 1 chatbot, 100 monthly submissions, and 20 AI credits. Pro is $39/month for 3 team members and 2,000 monthly submissions. Business is $89/month. Annual billing saves about 20%. Enterprise pricing is custom.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

THE MOON Agency

Date Founded

2019

Company Location

Romania

Company Website

moonchat.ro/en/

Company Facts

Organization Name

Inletbase

Date Founded

2026

Company Location

India

Company Website

inletbase.com

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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